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Here's where to find Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast Software\Logs . ...
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Last Updated: 08/18/2025
in Insights Troubleshooting
Checking hardware inventory functionality can help you to pinpoint the source of data collection issues in Endpoint Insights. To check hardware inventory function for non-warranty data: Install the Recast Agent client on a single device....
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Last Updated: 08/18/2025
in Insights Troubleshooting If the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.
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This report is divided into three sections: The first section tells you about the computer itself. The second section tells you about the TPM status. Click on the text to expand the section. green dot: TPM has this state gray dot: TPM doesn...
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The Computer BIOS Details dashboard provides you w ith all of the BIOS settings for a given computer along with any BIOS upgrade details. NOTE: The manufacturer information displayed at the top of the page is based on the computer system d...
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With Endpoint Insights' BitLocker and TPM Status dashboard you can quickly see the number of computers that are completely protected. In addition, you can see how many computers either need BitLocker enabled or have a TPM issue. Here’s a breakd...
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Once installed, the BIOS Dashboard leverages the most recent information about BIOS and firmware details found on each computer. This data is then processed into understandable results and displayed in our easy-to-read dashboard. With the color gr...
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The Members of a Local Computer Group report lists both local computer accounts and domain accounts which are members of a specific local computer group. It does not matter which computers these accounts exist on. You choose the collection, the g...
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The Local Account-Group Details for a Computer displays details about local users and local security groups. It is also the final drill through report from List of Local Computer Groups for an Account , List of Computers with Local Account Nam...
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The List of Users by AD Security Group displays all user names for a specific AD security group. All users, including those in nested AD security groups, are listed. This report drills through to: ↓ List of Security Groups for an AD User ...