Occasionally, importing third-party software to WSUS produces an error. Application Manager will notify you of any import errors. Retrying a failed import usually solves the problem.
To retry an import:
1. Select the third-party software with the import error and click Retry.
2. Select Yes.
3. If the software version is fine and the package is reliable, click No to retry the import with the current media.
4. Wait a while for the queue to complete.
The import should be now successful.
Additional troubleshooting
You can find detailed information about the import issue in the C:\ProgramData\Recast Software\Application Manager\WSUS\WSUS.log file.
Issue:
ERROR Could not load queue file!
Resolution:
1. Open C:\ProgramData\Recast Software\Application Manager\WSUS\Wsus.queue.xml file with your browser.
2. Open C:\ProgramData\Recast Software\Application Manager\Scheduled Tasks.xml file with your browser.
3. Check that the xml file includes </queue> and </data> strings.