When trying to create a custom role in the Recast Management Server interface, role permission issues may result in the following error: Failed to call server action SetRolePermissions.
Resolution
This error can potentially be resolved by editing the Handlers and Modules sections of the web.config file.
To edit the configuration file:
1. On the server where RMS is installed, open the web.config file located at C:\Program Files (x86)\Recast Software\Recast Management Server .
2. In both the Handlers and Modules sections, add <remove name="WebDAVModule" /> .
3. Restart the Recast Management Server site in IIS.