Failed to call server action SetRolePermissions

When trying to create a custom role in the Recast Management Server interface, role permission issues may result in the following error: Failed to call server action SetRolePermissions.

Resolution

This error can potentially be resolved by editing the Handlers and Modules sections of the web.config file.

To edit the configuration file:

1. On the server where RMS is installed, open the web.config file located at C:\Program Files (x86)\Recast Software\Recast Management Server .

2. In both the Handlers and Modules sections, add <remove name="WebDAVModule" /> .

3. Restart the Recast Management Server site in IIS.

Copyright © 2023 Recast Software, LLC. All rights reserved.