Recast Agent Logs

Should our Support Team ask you to provide Recast Agent logs to assist with troubleshooting, here's where to find them and how to send them to us.

Agent Log Location

C:\ProgramData\Recast Software\Logs


To send Recast Agent logs to Recast Support:

1. In the Logs folder, select all Agent logs showing more than 0 KB.

2. Right-click and add the selected logs to a new Compressed (Zipped) File.

3. Send the file to our Support Team.

Copyright © 2024 Recast Software Inc. All rights reserved.