Should our Support Team ask you to provide Recast Agent logs to assist with troubleshooting, here's where to find them and how to send them to us.
Agent Log Location
C:\ProgramData\Recast Software\Logs
To send Recast Agent logs to Recast Support:
1. In the Logs folder, select all Agent logs showing more than 0 KB.
2. Right-click and add the selected logs to a new Compressed (Zipped) File.
3. Send the file to our Support Team.