If agent or proxy approval settings were set to manual prior to deploying agents, you can run a query on the RecastManagementServer database to authorize all agents.
Resolution
To authorize all Recast Agents:
1. Open Microsoft SQL Server Management Studio.
2. Right-click on the RecastManagementServer database and select New Query.
3. Execute the following query:
UPDATE dbo.agents
SET "Authorized" = 1;
4. Refresh the Recast Agents page in Recast Management Server to view the authorization changes.
