On the Recast Agents page in Recast Management Server, agents are not marked as Authorized.
Agent or proxy approval settings were set to manual prior to deploying agents.
You can run a query on the RecastManagementServer database to authorize all agents.
To authorize all Recast Agents:
1. Open Microsoft SQL Server Management Studio.
2. Right-click on the RecastManagementServer database and select New Query.
3. Run the following query:
SET "Authorized" = 1;
4. Refresh the Recast Agents page in Recast Management Server to check that the agents are authorized.