Recast Agents not Authorized

If agent or proxy approval settings were set to manual prior to deploying agents, you can run a query on the RecastManagementServer database to authorize all agents.

Resolution

To authorize all Recast Agents:

1. Open Microsoft SQL Server Management Studio.

2. Right-click on the RecastManagementServer database and select New Query.

3. Execute the following query:

UPDATE dbo.agents
SET "Authorized" = 1;

4. Refresh the Recast Agents page in Recast Management Server to view the authorization changes.