Recast Proxy Failing to Populate in RMS

What it means

The Recast Proxy agent.sqlite file has most likely been corrupted. 

How to Resolve the Issue

1. Open "Services".

2. Stop the "Recast Proxy Service".

3. Delete the "agent.sqlite" file from "C:\Users\(ServiceAccount)\AppData\Roaming\Recast Software\Recast Proxy".

4. Start the "Recast Proxy Service" (This will recreate the "agent.sqlite" file).

5. Confirm the proxy populates and shows as "Connected" and "Authorized" within your Recast Management Server > Proxies tab.