In the User Portal, you can customize your workspace experience. The portal includes information about your session which may be used by your system administrators or support team when troubleshooting your environment.
To find the User Portal, expand the caret to the right of your profile photo and select User Portal from the drop-down.
In the User Portal's Preferences section, you'll find options to customize your workspace, applications, side menu, and default form settings.
In some cases, system administrators may restrict your access to some of the preference settings.
Personalization
Languages
The display language for Application Workspace
Available languages: English, Deutsch, Nederlands, Français, Espanol, Norsk Bokmål
Background
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Background color - The selected color displays on the Workspace tab only.
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Background image - The selected image displays on the Workspace and Contacts tabs.
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Image position
- Fill - Fills the background with the image
- Tile - Creates a pattern of tiles with the selected image
- Center - Places the image in the center of the background
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Opacity - Move the slider from left (completely transparent) to right (completely opaque) to adjust the transparency for the background color. This setting is applied on the Workspace tab only.
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Text color and Text shadow change the color of text, and add a shadow effect to it for app icons on the Workspace tab.
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Animations - If enabled, various animations will be displayed in Application Workspace, e.g. the spinning cogs when you click on an app on the Workspace tab.
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Limit icon space - If enabled, the app icons will no longer be spread across the entire area of the Workspace tab, they will be center-aligned.
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Theme - Select a theme for the Application Workspace interface. Choose from Default, Dark, and High Contrast.
If you select a color and an image at the same time for the Workspace tab background, the color takes precedence.
For example, if you select yellow and set the color opacity to 50%, the image will have a yellow tint.
The image on the Contacts tab is never affected by the background color.
Apps
You can configure settings for the apps displayed in the Workspace tab, Catalog tab and search results.
Workspace section
Double click to launch apps - Override the default one-click behaviour to launch apps.
Show team apps - Applications associated with teams you are member of will be displayed in the Workspace tab.
Show disabled apps - Applications that for some reason cannot be launched on the device, will be displayed in the Workspace tab. E.g. apps with mandatory Agent, but no Agent installed on the device.
App info icon - Displays a small icon in the top left corner of an app, with the last status of the app: New 
, Favorite 
, Autolaunch 
, Local app 
etc. If you hover over the icon, you will see its description.
Group apps in managed folders (Preview) - Enables the folders view of applications in the Workspace tab. You can use the 
button in the Workspace tab to toggle between the tag list or folder view of applications.
Current limitation: the order of apps within a folder cannot be changed.
Tiles - Applications' icons are displayed as tiles.
Auto launch web enabled - Application Workspace will automatically start applications even when no Agent is installed.
Tile color - Choose the default color of app tiles. It is applied only if Tiles is enabled in this settings section.
App sorting - The order in which your applications should be sorted: alphabetically ascending, descending, or no order.
Catalog section
Show active apps - Entitled apps will be displayed in the Catalog tab, even thos that are already added to your Workspace tab.
Show disabled apps - Applications that for some reason cannot be launched on the device, will be displayed in the Catalog tab. E.g. apps with mandatory Agent, but no Agent installed on the device.
Search section
Show disabled - Applications that for some reason cannot be launched on the device, will be displayed in the search results. E.g. apps with mandatory Agent, but no Agent installed on the device.
Side Menu
Configure how Side Menu should look when you log in back into Application Workspace.
Hide Sidemenu - The Side Menu becomes hidden by default temporarily, until you toggle it to visible.
Remember last tab - Application Workspace will remember your last opened Side Menu tab in Workspace and Catalog tabs. If disabled, Application Workspace will default to the tab set in Default tab of this section.
Default tab - Choose which tab(s) should be opened by default in the Side Menu.
Remember last filter - Application Workspace will remember your last opened filter on the Side Menu of the Workspace tab. If disabled, Application Workspace will default to the tab set in Default filter of this section.
Default filter - Choose which filter should be opened by default in the Side Menu.
Default Form Settings
Default grid size - The number of items shown in a grid.
In the User Portal's Resources section, you can manage your teams and credentials. It's also where you can download the Application Workspace Agent, if it's not already installed.
My Teams
Displays all the teams you are entitled to.
My Credentials
Displays all the stored credentials you have used.
Download Agent
Downloads the Application Workspace Agent corresponding with the Application Workspace Server. This button is not available in Application Workspace Launcher and is hidden from the web interface if you already have the Agent installed.
Under the User Portal's Diagnostics, you'll find information about the Application Workspace Server, your device, you as a user, and configured variables. This is also where you can reset your workspace applications and settings back to their defaults, and where you can submit a diagnostic report to your system administrator.
Workspace
Allows you to reset your workspace applications and settings to default.
Server
Displays general information about the Application Workspace Server.
Device
Device - Displays Agent and device information, and the device collection of which your device is member.
Network - Displays network information and HTTP headers.
Content Access - Displays the URIs from where the Agent retrieves content.
Sessions - Displays all sessions currently using the Application Workspace Agent.
Modules- Displays all modules currently loaded within Application Workspace Agent.
The Device > Platform language represents the system locale of the device.
User
User - Displays user information like address, job title, department etc.
Memberships - Displays your membership of groups and identity sources.
Local Session - Displays info about your local session.
Context - Displays your membership of contexts.
The User > Local Session > Language represents the display language set by the user for the device.
Variables
Displays all variables configured by your system administrator which are valid within your current Application Workspace.
Tasks
Displays a log with all Application Workspace tasks that run silently in the background. The tasks log is emptied after a device reboot.
Information like membership, local session, context, modules, variables and tasks are useful for your system administrator and support team when there's a need to troubleshoot issues.
Submit diagnosis
Opens the Submit a diagnostic report window where you can add a description of an issue you encountered with Application Workspace. The system will automatically attach relevant diagnostic information to the report and after you click Confirm it will send it to your system administrator.
This option is only enabled if the Agent is running locally.
In the User Portal's Info Center, you can open the Introduction window and see the Application Workspace Server and Application Workspace Agent versions.
Introduction
Opens the Welcome to your new Workspace dialog box.
About
Opens a dialog box displaying the version of the Application Workspace Server and Application Workspace Agent.
Log out
Logs you out of the current session.
