Troubleshooting

Quickly resolve common RCT issues on your own.

Articles

Collecting Logs
If you ever have trouble with your Right Click Tools environment, there may be a time where Recast Support will ask you for information from the logs. Here's where the logs are stored, and how to get them to us. Recast Management Server Logg...
Testing Windows Management Instrumentation Connectivity
You can use the Windows Management Instrumentation Tester (WBEMTEST) to test connectivity between a server and a client machine and determine if Windows Management Instrumentation (WMI) access is restricted on a remote host. WBEMTEST is a native Wi...