Upgrading Right Click Tools to Recast Software Version 5 releases lets you take advantage of new features, performance improvements and bug fixes. For all the details on what's new, see the release notes.
Version 5 of Right Click Tools, Recast Management Server, Recast Proxy, and Recast Agents can be installed in place right over the existing 4.x versions. To upgrade Right Click Tools versions older than 4.x, we recommend uninstalling the old version before deploying a v5.x release.
PLEASE NOTE: Version 5.x and 4.x components are not compatible. You must upgrade Right Click Tools, Recast Management Server, Recast Proxy and Recast Agents to a 5.x release for Right Click Tools to work correctly.
Right Click Tools with Recast Management Server
Upgrade Sequence
When upgrading Right Click Tools with Recast Management Server, install new versions of the applications and components in your Recast deployment in the following order:
1. Recast Management Server
2. Recast Proxy
Where Recast Management Server and Recast Proxy are installed on the same computer, both are updated when you run the Recast Management Server installer.
3. Right Click Tools
You must run the Right Click Tools installer anywhere you have Right Click Tools installed on a Configuration Manager console. You can also create a Configuration Manager application to install software updates.
4. Recast Agents
Upgrade Steps
To upgrade each Recast application or component to Version 5:
1. Download a v5.x installation file from the Recast Portal.
2. Double-click the downloaded installation file.
3. Follow the installer prompts.
If you're required to re-authorize your Right Click Tools server as an Agent Gateway:
1. In the Recast Management Server interface, navigate to Agent Gateways.
2. Click the Edit icon to the right of the computer you want to authorize as an Agent Gateway.
3. Enable the Authorized checkbox and click Save.
You can check that the upgrade is complete within Programs and Features.
Post-Upgrade Steps
Migrate Software Updates Web Dashboard Trends
When upgrading from a 4.x to a 5.x release of Right Click Tools with Recast Management Server, you'll need to manually migrate your Software Updates web dashboard snapshots and trends using a script.
The migration script only needs to be run for snapshots and trends created in the Software Updates web dashboard. Snapshots and trends created in other Right Click Tools web dashboards are moved automatically when upgrading to a Version 5.x release.
To migrate all snapshots and trends at once, use the ALL SNAPSHOTS script:
ALL SNAPSHOTS - Migrate SUDS v4 snapshots to v5.zip
NOTE: If you have a large number of snapshots and trends, it may take a long time to migrate them all at once.
To migrate specific snapshots, use the BY SNAPSHOT script:
BY SNAPSHOT - Migrate SUDS v4 snapshots to v5.zip
Right Click Tools Standalone
Upgrade Recommendation
For optimal performance, we strongly recommend Recast Software deployments that connect to Recast Management Server. Recast Management Server offers a central location for configuring and monitoring all your Recast applications and components, and allows you to fully utilize Recast Software features. Recast also prioritizes bug fixes for environments that include Recast Management Server.
For the full list of RMS Features, see About Recast Management Server.
With the release of Version 5, using Recast Management Server has additional benefits:
- Using Service Connections to supply SQL details improves Configuration Manager query performance, reducing WMI impact and delays.
- Agent Gateways reliably and securely manage communications between your Recast Management Server and your Recast Agents, regardless of how many endpoints you have.
- Builder actions are migrated automatically.
- Kiosk profiles are migrated automatically.
To connect Recast Management Server to your existing Right Click Tools deployment, see Install Recast Management Server.
Upgrade Steps
To upgrade Right Click Tools and any Recast components in your deployment to Version 5.x:
1. Download a v5 installation file from the Recast Portal.
2. Double-click the downloaded installation file.
3. Follow the installer prompts.
You can check that the upgrade is complete within Programs and Features.
Post-Upgrade Steps
Migrate Builder Actions
If you're using Right Click Tools Enterprise Standalone, migrating Builder actions requires that Right Click Tools be connected to Recast Management Server.
To migrate Builder actions:
1. Export your Builder actions from the Builder interface.
2. Download a 4.x release of Recast Management Server from the Recast Portal under Resources > Archived Releases.
3. Install Recast Management Server Version 4.x.
4. Import your Builder actions.
5. Download and install a 5.x release of Right Click Tools.
Migrate Kiosk Profiles
If you're using Right Click Tools Enterprise Standalone, migrating kiosk profiles requires that Right Click Tools be connected to Recast Management Server.
To migrate kiosk profiles:
1. Export your kiosk profiles.
2. Download a 4.x release of Recast Management Server from the Recast Portal under Resources > Archived Releases.
3. Install Recast Management Server Version 4.x.
4. Import your kiosk profiles.
5. Download and install a 5.x release of Right Click Tools.
Redeploy Kiosk Profiles
If Right Click Tools is not connected to Recast Management Server, kiosk profiles must be redeployed after a license update to copy new licensing information to kiosk devices.
Uninstall Version 5 Releases
Systems upgraded to Recast Software Version 5.x can only be reverted to a 4.x release with a clean install, which will return settings to defaults. You cannot revert to a 4.x release of Right Click Tools by downloading an archived release and installing it over the more recent software version.
To download an archived 4.x release:
1. Log into the Recast Portal.
2. Click the Resources tab and select Archived Releases.
3. In the Download column, click the blue download icon for the software version you want to install.