Recast Proxy Logs

Should our Support Team ask you to provide Recast Proxy logs to help with troubleshooting, here's where to find them and how to send them.

Proxy Log Name & Location

RecastProxy_xxx.log files are located at C:\ProgramData\Recast Software\Logs

To send Recast Proxy logs to Recast Support:

1. In the Logs folder, select all Proxy logs showing more than 0 KB.

2. Right-click and add the selected logs to a new Compressed (Zipped) File.

3. Send the file to our Support Team.