System Information

The System Information tool displays a variety of system information and allows several right click actions. This tool offers data in the following categories: Operating System, Hardware, Applications, Windows Updates, Services, Drivers, User Profiles, User Sessions, Local Group Members, Batteries.

This action can be run on single and multi-selected devices, or with a similar tool designed for device collections.

NOTE: When running System Information against multiple devices or a collection, each of the devices will be represented in the results and can be multi-selected.

To run the tool:

1. In your Configuration Manager console, right-click on a device.

2. Click Right Click Tools > Console Tools > System Information.

To learn more about the System Information tool, see Remote Device Troubleshooting on our YouTube channel. 

Operating System

The System Information - Operating Systems tab displays details including OS Version, Install Date, Domain, Console User, Last Boot Time and computer information including Manufacturer, Model, Serial Number, BIOS Version and BIOS Release Date.

System Information Operating System Tab


The System Information - Hardware tab displays details including the Name, Serial Number, MAC Address, BIOS version and BIOS Release Date.

System Information Hardware Tab


The System Information - Applications tab displays details including application Name, Publisher, Architecture, Version number, Uninstall String, and Devices.

NOTE: Uninstall strings are pulled via the Remote Registry service and added during Right Click Tools installation.

Clicking an application select box reveals the option to uninstall the application.

System Information Add/Remove Programs Tab

Windows Updates

The System Information - Windows Updates tab shows information such as the corresponding KB article and description, as well as when the update was installed and who installed it.

Clicking on a KB Article name opens the related page.

System Information Windows Updates Tab


The System Information - Services tab displays the Status and Startup Type of each service for a device.

Clicking on a service opens options to start, stop, or restart the service and specify the Startup Type for the service.

System Information Services Tab


The System Information - Drivers tab shows information such as Device Name, Device Class, Driver Date, Driver Version, Signed Status and Device ID.

System Information Drivers Tab

User Profiles

The System Information - User Profiles tab shows information on users that have signed onto the device. Details include Last Used, In WMI, In Registry, Profile Path Exists and SID.

Clicking on a profile reveals the option to delete the selected profile and its associated registry key.
NOTE: Clicking Delete removes the user profile immediately, without requiring confirmation.

System Information User Profiles Tab

User Sessions

The System Information - User Sessions tab shows details about the user sessions on the device, including the connection status and the duration.

Clicking on a user session reveals the option to log off the selected user session.

System Information User Sessions Tab

Local Group Members

The System Information - Local Group Members tab shows the Group Name, Member Domain and Member Name for each Local Group.

Selecting a Group or Group Member displays the option to delete the group or group member.

System Information Local Groups Tab


The System Information - Batteries tab shows battery details such as Status, Type, Condition and Estimated Charge Remaining.

System Information Batteries Tab

Required Permissions

Recast Permissions

Installed SoftwareList Software
Installed SoftwareUninstall Software
ServicesStart Service
ServicesChange Start Mode Manual
ServicesRestart Service
ServicesChange Start Mode Disabled
ServicesChange Start Mode Automatic Delayed Start
ServicesStop Service
ServicesList Services
System InformationUpdate Local Group Membership
System InformationDelete Profile
System InformationRead Only

Microsoft Permissions

  • Requires local administrator permissions on the remote devices. 
  • If using a Recast Management Server with a proxy, the service account needs local administrator permissions on the remote devices. 
  • This tool requires Remote WMI and Remote Registry access.
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