Updated Articles

  1. RPC Server Is Unavailable

    The 'RPC Server is unavailable' error means that Right Click Tools is having trouble connecting to Remote WMI to run the selected action.
  2. Delegate Access to BitLocker Recovery Keys in Active Directory

    With Active Directory Domain Services (AD DS), you can use organizational units (OUs) to delegate the administration of objects, such as users or computers, to an individual or group.
  3. Service Connection Types

    You can add and manage connections to third-party services on the Service Connections page in your Recast Management Server. Service Connection Types ActiveDirectory: Needed for Right Click Tools web dashboards AzureActiveDirectory (Entra ...
  4. Recast Software Version 5.10.2507.1103

    Release notes for Recast Software Version 5.10.2507.1103, released July 16, 2025.
  5. View Service Connections

    The Service Connections page displays the connections that allow your Recast Management Server to query information from third-party services. You can find the page in RMS by navigating to Administration > Service Connections . Service co...
  6. Add a Service Connection

    To add a service connection: 1. On the RMS  Service Connections page, click Add Service Connection . 2. In the Create New Connection window, select a connection Type : ActiveDirectory, MEMCM, MBAM, AzureActiveDirectory (Entra ID), SMTP. ...
  7. Set Up Intune for Patching

    For Right Click Tools Patching to work with Intune, you'll first need to do the following within the Microsoft Azure portal: Create the Entra ID App Registration to be used with Patching Add client secret Grant the application API permissio...
  8. Insights Standalone

  9. Recast Proxy Logs

    For Insights, only the warranty collection service runs on the Recast Management Server. Should Recast Support ask you for Recast Proxy logs to assist with troubleshooting, here's where to find them and how to send them. Proxy Log Location C:\...
  10. EI Setup Logs

    Here's where to find Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast Software\Logs . ...