Updated Articles

  1. Intune Detection Rules

    If you are uploading an application with a custom detection method, you can set the detection method as Windows Installer, File and folder, or Registry.
  2. Test TCP 444 Connection

    You can verify that TCP traffic is enabled on port 444 by running the Test-NetConnection command in PowerShell.
  3. No Such Interface Supported Error

    A No such interface supported error may be thrown by the local Windows Management Instrumentation (WMI) Service if you attempt to access functions from a host that blocks WMI requests or where there is a firewall between hosts. You can use the Windows Management Instrumentation Tester (WBEMTEST) to check if WMI access is being restricted on a remote host.
  4. Computer Details Report Issues

    If the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.
  5. Assign an Endpoint Insights Administrator Role

    You can grant users and groups Recast permissions by assigning them a specific role, such as an Administrator role. Your Recast software must be connected to Recast Management Server to set up role-based permissions. Add an Active Directory User...
  6. View Agent Gateways

    You can view and edit Agent Gateways in the Recast Management Server interface by navigating to Administration > Agent Gateways .  By default, the one Agent Gateway added automatically during Recast Management Server installation will appear on ...
  7. Delete a Recast Agent

    Deleting an agent on the Recast Agents page, removes it from the database and revokes the client certificate, but agent uninstallation must be done manually.
  8. License Update Issues

    If you are experiencing difficulties updating your Recast Management Server licensing, there may be license files in the C:\ProgramData\Recast Software\Licenses  directory   that are conflicting with one another. Resolution You'll need to delete ...
  9. Console Extension Debug Logs

    How to enable Console Extension debug logging and send the logs to Recast.
  10. Failed to call server action SetRolePermissions

    When trying to create a custom role in the Recast Management Server interface, role permission issues may result in the following error: Failed to call server action SetRolePermissions . Resolution This error can potentially be resolved by edit...