Updated Articles

  1. Right Click Tools Features by Edition

    The features available to you in Right Click Tools vary according to which edition of the software you install and whether Right Click Tools is connected to Recast Management Server (RMS) . Features by Edition ENTERPRISE WITH RMS ENTERPR...
  2. Add Right Click Tools Browser Extension

    You can add the Recast Right Click Tools for Intune browser extension from the Microsoft Edge Add-ons store and the Google Chrome web store. With the browser extension added, you can then find Right Click Tools within Intune .   NOTE : In orga...
  3. Upgrade Pre-5.4 Versions of Right Click Tools

    If you are currently running Right Click Tools Version 5.4.2402.1403 or earlier and are planning an upgrade to Version 5.9.2502.2105 or later, you'll first need to complete an intermediary upgrade to Version 5.4.2403.901. To upgrade to v5.9.2502....
  4. RMS Database Migrations Not Applied

    Recast Management Server database migrations may fail if the SQL compatibility level is set a version earlier than SQL Server 2016.  To check or edit the compatibility Level for your RecastManagementServer database: 1. Navigate to the SQL Server...
  5. Warranty Report Details

    This SQL view within the ConfigMgr database stores warranty details for each device within ConfigMgr. The data is populated via  Data  D iscovery Records (DDRs) via Recast Management Server tasks.    NOTE : ConfigMgr will  delete ...
  6. Content Distribution Monitor Dashboard Role Permissions

    You can assign users a RCT Content Distribution Monitor Dashboard  role on the RMS Permissions page. Click the Permissions  button to the right of the role to view or change individual permissions granted by the role. Content Distribution Mo...
  7. Read-Only Analyst Role Permissions

    Read-only access lets users view Right Click Tools actions, console dashboards, web dashboards and trends, and the audit log, without the ability to make changes to any devices.
  8. Remote Software Center Role Permissions

    You can assign users a RCT Remote Software Center role on the RMS Permissions page. Click the Permissions  button to the right of the role to view or change individual permissions granted by the role. Remote Software Center Role Permission L...
  9. Add Right Click Tools Browser Extension

    You can add the Recast Right Click Tools for Intune browser extension from the Microsoft Edge Add-ons store and the Google Chrome web store. With the browser extension added, you can then find Right Click Tools within Intune .   NOTE : In orga...
  10. Discovery Sync Logs

    The Discovery Sync allows your Recast Management Server to gather and synchronize data from your third-party service connections .  When troubleshooting Discovery Sync issues, our Support Team may ask you to collect and send RMS debug logs. Befo...