Before installing Recast Management Server, ensure that your system meets the following hardware, software, network, and certificate requirements.
Hardware Requirements
The Recast Management Server can be either a physical or a virtual device with local network access. Internet is not a mandatory; however, some features, such as warranty information collection, require internet access.
CPU
| Agents Deployed | CPU |
|---|---|
| < 10K | 4-core minimum, 8-core preferred |
| 10K – 20K | 8-core minimum, 12-core preferred |
| > 20K | 8-core minimum, 12-core preferred, with an additional Agent Gateway required on a different server.
CPU requirements for each additional Agent Gateway server will depend on the number of Agents connected. |
RAM
| System Component | Recommended Minimum |
|---|---|
| Operating System | 4 GB |
| RMS (core features) | 4 GB |
| Recast Proxy | 256 MB |
| Agent Gateway | 12 GB |
| SQL Server | 8 GB |
Examples
For a system with RMS, Proxy and Gateway located on the same server:
4 GB for the OS + 16 GB for RMS/Proxy/Gateway = 20 GB Total
For a system with SQL Server, RMS, Proxy and Gateway located on the same server:
4 GB for the OS + 8 GB for SQL + 16 GB for RMS/Proxy/Gateway = 28 GB Total
Disk Space
NOTE: All Recast products currently install on the C: drive.
| System Component | Recommended Minimum |
|---|---|
| RMS (core) | 1GB |
| Recast Proxy | 512 MB |
| Agent Gateway | 512 MB |
| SQL Server | 50 GB for database files, no snapshots
100 GB for database files, with snapshots |
Agent Gateway Servers
One Agent Gateway is required for every 20K Recast Agents deployed. One Agent Gateway is automatically deployed during Recast Management Server installation. Each additional Agent Gateway must be installed on a different server. The Agent Gateway server can be shared with a Recast Proxy. The Agent Gateway may be load balanced to allow for a single URI for both on-premises and cloud devices.
Hardware and Network Requirements for Additional Agent Gateway Servers
- 4-core minimum with 16 GB of RAM (4 GB for the OS + 12 GB for the Agent Gateway)
- No SQL server required
- Firewall Rules:
- Inbound - Required, default is TCP/444
- Outbound - The Agent Gateway server requires access to Recast Management Server on RMS’ default port (TCP/444)
SQL Server
For new implementations, we recommend installing the latest version of SQL Server (SQL Standard or Enterprise). The Recast Management Server can use any Microsoft-supported version of SQL Server; however, SQL Express can only be used at the Proof of Concept stage. We advise against hosting SQL Express and any other SQL Server edition on the same server.
The Recast Management Server supports SQL Always On (SQL OA). Additional configuration may be required.
For more information, see Manually Configure SQL Server Permissions and Install Recast Management Server with Azure SQL Managed Instance.
Software Requirements
Operating System: Microsoft Windows Server 2016 or later
Microsoft .NET Framework: .NET Framework version 4.6.2 or later
IIS: Should install automatically during Recast Management Server installation, if it is not present. Otherwise, you can enable IIS manually in Server Manager.
ASP.NET Hosting Bundle: Should install automatically during Recast Management Server installation, if not already present. You can also install the Hosting Bundle manually in Server Manager. If manually installed, the Hosting Bundle should be enabled after IIS.
Network Requirements
Inbound Network Traffic
The default network port is TCP/444. If you change the port for the website, this firewall rule must be changed to match.
External Domains
Recast Management Server requires outbound access to the following external domains:
For Recast license activation
- https://activation.recastsoftware.com
For Endpoint Insights warranty information collection
- https://warranty.recastsoftware.com (TCP/443)
For Application Manager
MECM and Intune Integrations
Application Manager checks for new application versions over the Internet and downloads application media from Azure using the HTTPS protocol over TCP/443.
Recast Management Server and Recast Proxy require outbound access to the following external domains:
Application Manager Enterprise
- https://amprod02.recastsoftware.com - to access the application catalog
- https://amprodpub02.recastsoftware.com - to download application media and icons
Application Manager Standard
- https://amprod01.recastsoftware.com - to access the application catalog
- https://amprodpub01.recastsoftware.com - to download application media
Intune Integrations Only
For Intune integrations of Application Manager, the Recast Proxy requires outbound access to the following domains over TCP/443:
- https://login.microsoftonline.com - for Entra ID authentication
- https://graph.microsoft.com - to connect to the Microsoft Graph REST API
Certificate Requirements
The Recast Management Server requires certificates. Recast Software recommends using public certificates or Active Directory certificates (AD CS).
If no certificate is specified during Recast Management Server installation, a self-signed certificate is created and used. Self-signed certificates must be added separately to the Trusted Root Certificate Authorities store on devices running Right Click Tools, Recast Agent, or Recast Proxy, as these are not deployed by RMS or Recast Agent.
The certificate's subject name (or a subject alternative name) should match the server name in the URL to which Right Click Tools and/or Recast Proxies are pointed.