Before installing Recast Management Server, ensure that your system meets the following hardware, software, network, and certificate requirements.
Hardware Requirements
The Recast Management Server can be either a physical or a virtual device with local network access. Internet is not a mandatory; however, some features, such as warranty information collection, require internet access.
CPU
| Agents Deployed | CPU |
|---|---|
| < 10K | 4-core minimum, 8-core preferred |
| 10K – 20K | 8-core minimum, 12-core preferred |
| > 20K | 8-core minimum, 12-core preferred, with an additional Agent Gateway required on a different server.
CPU requirements for each additional Agent Gateway server will depend on the number of Agents connected. |
RAM
| System Component | Recommended Minimum |
|---|---|
| Operating System | 4 GB |
| RMS (core features) | 4 GB |
| Recast Proxy | 256 MB |
| Agent Gateway | 12 GB |
| SQL Server | 8 GB |
Examples
For a system with RMS, Proxy and Gateway located on the same server:
4 GB for the OS + 16 GB for RMS/Proxy/Gateway = 20 GB Total
For a system with SQL Server, RMS, Proxy and Gateway located on the same server:
4 GB for the OS + 8 GB for SQL + 16 GB for RMS/Proxy/Gateway = 28 GB Total
Disk Space
NOTE: All Recast products currently install on the C: drive.
| System Component | Recommended Minimum |
|---|---|
| RMS (core) | 1GB |
| Recast Proxy | 512 MB |
| Agent Gateway | 512 MB |
| SQL Server | 50 GB for database files, no snapshots, no limiting rules (formerly known as scopes)
100 GB for database files, with snapshots and/or limiting rules Plus 1MB of storage per device |
Agent Gateway Servers
One Agent Gateway is required for every 20K Recast Agents deployed. One Agent Gateway is automatically deployed during Recast Management Server installation. Each additional Agent Gateway must be installed on a different server. The Agent Gateway server can be shared with a Recast Proxy. The Agent Gateway may be load balanced to allow for a single URI for both on-premises and cloud devices.
Hardware and Network Requirements for Additional Agent Gateway Servers
- 4-core minimum with 16 GB of RAM (4 GB for the OS + 12 GB for the Agent Gateway)
- No SQL server required
- Firewall Rules:
- Inbound - Required, default is TCP/444
- Outbound - The Agent Gateway server requires access to Recast Management Server on RMS’ default port (TCP/444)
SQL Server
For new implementations, we recommend installing the latest version of SQL Server (SQL Standard or Enterprise). The Recast Management Server can use any Microsoft-supported version of SQL Server; however, SQL Express can only be used at the Proof of Concept stage. We advise against hosting SQL Express and any other SQL Server edition on the same server.
The Recast Management Server supports SQL Always On (SQL OA). Additional configuration may be required.
NOTE: For the RecastManagementServer database only, the SQL Compatibility level must be set to at least 'SQL Server 2016'. For instructions to view or edit the SQL compatibility level, see RMS Database Migrations Not Applied.
For more information, see Manually Configure SQL Server Permissions and Install Recast Management Server with Azure SQL Managed Instance.
Software Requirements
Operating System: Microsoft Windows Server 2016 or later
Microsoft .NET Framework: Version 8
IIS: Should install automatically during Recast Management Server installation, if it is not present. Otherwise, you can enable IIS manually in Server Manager.
ASP.NET Hosting Bundle: Should install automatically during Recast Management Server installation, if not already present. You can also install the Hosting Bundle manually in Server Manager. If manually installed, the Hosting Bundle should be enabled after IIS.
Network Requirements
Inbound Network Traffic
The default network port for inbound network traffic to the Recast Management Server is TCP/444. If you change the port for the website, this firewall rule must be changed to match.
External Domains
Recast Management Server and/or Recast Proxy require outbound access to the following external domains.
| Recast license activation |
|
| Endpoint Insights warranty information collection | Recast Management Server requires outbound access to the Warranty API at:
|
| Application Manager Enterprise | Recast Management Server and Recast Proxy require outbound access to:
|
| Application Manager Standard | Recast Management Server and Recast Proxy require outbound access to:
|
| Application Manager Intune integrations only | Recast Proxy requires outbound access to:
|
Certificate Requirements
The Recast Management Server requires certificates. Recast Software strongly recommends using public certificates or Active Directory certificates (AD CS).
If no certificate is specified during Recast Management Server installation, a self-signed certificate is created and used. Self-signed certificates must be added separately to the Trusted Root Certificate Authorities store on devices running Right Click Tools, Recast Agent, or Recast Proxy, as these are not deployed by RMS or Recast Agent.
The certificate's subject name (or a subject alternative name) should match the server name in the URL to which Right Click Tools and/or Recast Proxies are pointed.