Install Recast Agents for Right Click Too

Recast Agents are installed on a computer and run Right Click Tools actions on that computer as the local system account. A Recast Agent should be deployed on each device you want to run Right Click Tools actions against.

TIP: Alternatively, you can choose to deploy Recast Agents using Application Manager.

To do so, skip this task and complete the configuration and initial setup of Application Manager.

Agent Uses in Right Click Tools

Run actions on workgroup computers or on computers in untrusted domains
Run actions on computers where the user does not have administrator permissions
Run actions on computers that have more restrictive firewall rules in place

After installing Recast Agents, you can configure them to run Right Click Tools actions or for Fast Channel Support.

NOTE: If deploying 5000+ Recast Agents, follow the 503.2 IIS Error instructions before proceeding.

Prerequisites

If your Recast Management Server is using a self-signed certificate, you must import the certificate into the Trusted Root Certificate Authorities Store on all devices that will have Agents.

Run the Recast Agent Installer

After downloading Recast Agent from the Recast Portal, run the installer and follow its prompts.

To configure Recast Agents:

1. Under Recast Agent Configuration, enter the Server Name and Server Port number for the Recast Management Server.

2. Click Test Connection to confirm that the Agent can connect to the Recast Management Server.

NOTE: If the installer does not connect to the Recast Management Server, troubleshoot any error messages that appear in the installer before continuing with the install.

3. Click Install.

4. After Agent installation completes, click Finish to exit the installer.

Silent Install for Recast Agent with Recast Management Server

Add the RCTENTERPRISESERVER=https://<FQDN>:<Port> parameter to your install string, substituting the FQDN and port number for your Recast Management Server.

Example:

msiexec.exe /i "Recast Agent.msi" /qn /norestart RCTENTERPRISESERVER="https://RMS.RecastDomain.com:444" /L*V "%temp%\RecastAgentMSI.log"

NOTE: The default Recast Management Server port is 444. Inbound and outbound traffic over port 444 (or an alternative port you specify) must be enabled between the Recast Management Server and any device that has a Recast Agent in order for the Agent to be able to communicate with the server.

Connect Recast Agents to an Agent Gateway

Connect your Recast Agents to a specific Agent Gateway by adding the AGENTGATEWAY parameter to your install string.