Could Not Establish Secure Channel (Cert Export/Import)

The Could Not Establish Secure Channel error is caused by the certificate not being trusted on the devices running the Recast Desktop component. To fix this, we need to export the Recast Server certificate on the Recast Server.

Exporting your Recast Server Certificate

  1. Open IIS Manager on your Recast Server and select the server name

IIS

  1. Double click Server Certificates

  2. Right click the Recast certificate and choose View

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  1. Choose the Details tab and click Copy To File

IIS

  1. Walk through the Certificate Export Wizard with the default settings. You will not need to export the private key.

  2. Store the certificate in a location that you will be able to access from your Recast Desktop clients.

Importing the Recast Server Certificate

  1. Right click on the certificate and choose Install Certificate

  2. In the Certificate Import Wizard, select Local Machine

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  1. Choose the "Place all certificates in the following store" radio button and click Browse

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  1. Select the Trusted Root Certificate Authorities Store and click Ok

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  1. Click Next on the Certificate Store page

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  1. Click Finish on the Summary page

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  1. Click Ok on the completion prompt

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