Updated Articles

  1. Application Manager for MECM Application Settings

    Options set on the MECM Integration - Default application settings tab in Application Manager.
  2. Recast Proxy Service Stopped

    Problem Application Manager was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down...   as the   last message in R...
  3. Application List Greyed Out

    If you are selecting applications for a deployment process and the application list is greyed out, it's possible that the Application Manager license hasn't been uploaded to Recast Management Server.
  4. Logs for Application Manager

  5. Application Manager Logs

    When troubleshooting Application Manager, you may be asked to provide logs to our Support Team. Here's where to find them, and how to send them to us. Application Manager Log Location: C:\ProgramData\Recast Software\Logs To send Application...
  6. Audit Log

    The Audit Log lets you search and filter all actions run against a Recast Management Server, and view the results in list or chart form. The Audit Log is available in your Recast Management Server by navigating to Administration > Audit Log . ...
  7. Set LAPS Password Expiration

    The Set LAPS Password Expiration tool let you give an administrator a specific amount of time to set a new LAPS password. This tool doesn't allow the admin to view the current password or its expiration date.
  8. SQL Server Permission Errors

    If you experience SQL permission errors when attempting to load the Recast Management Server interface, use the following steps to recreate a deleted RMS database, remove the existing RecastManagementServer.MDF and RecastManagementServer_log.LDF files, and manually configure a new database user with the necessary permissions.
  9. Application Manager User Roles

    In the Application Manager Portal, users can be granted role-based permissions.
  10. Install an Agent Gateway

    A single Agent Gateway is automatically deployed and authorized when you install Recast Management Server. You can also install additional Agent Gateways, to accommodate all of your Recast Agents. Each Agent Gateway must be installed on a different ...