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If Right Click Tools shows as the Community Edition after applying an Enterprise license, there are likely multiple license files in C:\ProgramData\Recast Software\Licenses that are conflicting with one another.
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The 'RPC Server is unavailable' error means that Right Click Tools is having trouble connecting to Remote WMI to run the selected action.
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Steps to resolve an 'Access Denied' error message.
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For Endpoint Insights, only the warranty collection service runs on the Recast Management Server. Should Recast Support ask you for Recast Proxy logs to assist with troubleshooting, here's where to find them and how to send them. Proxy Log Location...
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A Recast Agent is used to collect inventory data for Endpoint Insights. There are two types of Recast Agent logs for EI: Client Installation and Client Operation . Should our Support Team ask you to send Recast Agent logs to assist with troub...
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Here's where to find Endpoint Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Endpoint Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast Softw...
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Problem The application installation media won't show up for the specified UNC path even though a deployment process is running and network requirements have been verified. You might see an Access to the path '\\UNC\PATH' is denied error message ...
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Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server error message in the Recast Pro...
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All Recast customers with access to RMS can view the full Application Manager catalog. The number of software applications available for deployment depend on your Recast licensing.
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Last Updated: 02/09/2024
in Right Click Tools Tools Security The AD LAPS Password tool lets you view the current AD LAPS password and its expiration. You can also use this tool to give an administrator a specific amount of time to set a LAPS password, allowing you to temporarily elevate permissions.