Updated Articles

  1. Recast Agent not Connecting

    Forcing the Agent to re-enroll gives you a way to approve an Agent, allowing it to connect again.
  2. End-of-Life Schedule

    To ensure optimal performance, and the best overall experience with Recast Software applications, we strongly recommend running our most recent software releases. To encourage regular upgrades, we've introduced policies to retire old versions of R...
  3. Recast Software Version 5.8.2501.1406

    Release notes for Recast Software Version 5.8.2501.1406, released January 15, 2025.
  4. Add Devices to an Entra Group

    Use the Entra ID Security Groups tool to add devices to Entra security groups.
  5. Network Path Not Found

    Information about the "Network Path Not Found" error message.
  6. Delegate Access to LAPS Recovery Keys in Active Directory

    You can grant a user or user group permission to read LAPS recovery keys stored in a designated organizational unit (OU) in Active Directory.
  7. Generic Failure

    Information about the "Generic Failure" error message.
  8. Install Right Click Tools Enterprise Standalone

    How to install the standalone version of Right Click Tools Enterprise.
  9. Install Right Click Tools Enterprise with Recast Management Server

    How to install Right Click Tools Enterprise with the Recast Management Server.
  10. Manually Configure SQL Server Permissions

    If the account running the Recast Management Server installer does not have access to create a SQL database, you can pre-create the Recast Management Server database and assign permissions manually.