Updated Articles

  1. End-of-Life Schedule

    Last Updated: 12/02/2025 in Recast Release Notes
    Lists supported Recast releases and operating systems, and displays end-of-support announcements.

  2. All-in-One Computer View

    Last Updated: 12/02/2025 in Insights Insights Reports Endpoint Reports
    The Right Click Tools Insights All-in-One Computer View offers a detailed summary about an individual computer.

  3. Insights Standalone

    Last Updated: 12/02/2025 in Insights Installation & Upgrades

  4. Frequently Asked Questions: Recast Management Server

    Last Updated: 12/02/2025 in Recast Management Server General Information
    Answers to common Recast Management Server onboarding questions.

  5. Read-Only Analyst Role Permissions

    Last Updated: 12/02/2025 in Right Click Tools Configuration Permissions for Right Click Tools Right Click Tools Roles
    Read-only access lets users view Right Click Tools actions, console dashboards, web dashboards and trends, and the audit log, without the ability to make changes to any devices.

  6. Certificate Used by Recast Management Server is not Trusted

    Last Updated: 12/02/2025 in Right Click Tools Troubleshooting Recast Agent
    This error indicates that the certificate used by the Recast Management Server is not trusted on this device. If the server is using a self-signed certificate, you must import it into this device's Trusted Root Certificate Authorities store.

  7. Right Click Tools Missing After Install

    Last Updated: 12/02/2025 in Right Click Tools Troubleshooting Common Right Click Tools Issues
    If Right Click Tools isn't appearing in the Configuration Manager console post installation, legacy console extensions may need to be configured to display their extensions.

  8. Network Path Not Found

    Last Updated: 12/02/2025 in Right Click Tools Troubleshooting Common Error Messages
    Information about the "Network Path Not Found" error message.

  9. Generic Failure

    Last Updated: 12/02/2025 in Right Click Tools Troubleshooting Common Error Messages
    Information about the "Generic Failure" error message.

  10. Access Denied

    Last Updated: 12/02/2025 in Right Click Tools Troubleshooting Common Error Messages
    Steps to resolve an 'Access Denied' error message.
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