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To add a service connection: 1. On the RMS Service Connections page, click Add Service Connection . 2. In the Create New Connection window, select a connection Type : ActiveDirectory, MEMCM, MBAM, AzureActiveDirectory (Entra ID), SMTP. ...
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For Right Click Tools Patching to work with Intune, you'll first need to do the following within the Microsoft Azure portal: Create the Entra ID App Registration to be used with Patching Add client secret Grant the application API permissio...
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For Insights, only the warranty collection service runs on the Recast Management Server. Should Recast Support ask you for Recast Proxy logs to assist with troubleshooting, here's where to find them and how to send them. Proxy Log Location C:\...
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Here's where to find Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast Software\Logs . ...
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Last Updated: 08/18/2025
in Insights Troubleshooting
Checking hardware inventory functionality can help you to pinpoint the source of data collection issues in Endpoint Insights. To check hardware inventory function for non-warranty data: Install the Recast Agent client on a single device....
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Last Updated: 08/18/2025
in Insights Troubleshooting If the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.
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This report is divided into three sections: The first section tells you about the computer itself. The second section tells you about the TPM status. Click on the text to expand the section. green dot: TPM has this state gray dot: TPM doesn...
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The Computer BIOS Details dashboard provides you w ith all of the BIOS settings for a given computer along with any BIOS upgrade details. NOTE: The manufacturer information displayed at the top of the page is based on the computer system d...
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With Endpoint Insights' BitLocker and TPM Status dashboard you can quickly see the number of computers that are completely protected. In addition, you can see how many computers either need BitLocker enabled or have a TPM issue. Here’s a breakd...