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Last Updated: 09/19/2025
in Insights Troubleshooting
Newly discovered HP and Microsoft Surface devices without the Recast Agent installed will initially show a Warranty Data Source Check (DSC) code above 100, meaning that the warranty collection process has not been completed (The DSC will start...
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Release notes for Recast Version 5.10.2508.1302 released August 20, 2025.
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Indication 'Signature Validation Failed' error is returned when attempting to run an action over a Recast Agent route. Resolution Re-enroll the agent manually or using a Recast Builder action by following the steps in our Recast Agent not Con...
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Automatic Agent Re-enrollment
As of Recast Software Version 5.9.2505 , an agent will automatically re-enroll with your Recast Management Server after it receives a number of 403 forbidden responses.
Disable Automatic Agent Re-enrollme...
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Forcing the Agent to re-enroll gives you a way to approve an Agent, allowing it to connect again.
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Last Updated: 09/04/2025
in Recast Release Notes
To ensure optimal performance, and the best overall experience with Recast Software applications, we strongly recommend running our most recent software releases. To encourage regular upgrades, we've introduced policies to retire old versions of R...
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Release notes for Recast Software Version 5.8.2501.1406, released January 15, 2025.
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Use the Entra ID Security Groups tool to add devices to Entra security groups.
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Information about the "Network Path Not Found" error message.
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You can grant a user or user group permission to read LAPS recovery keys stored in a designated organizational unit (OU) in Active Directory.