Updated Articles

  1. Pair a zone

    In the Zones screen, click Pair zone . Enter the URL of the zone to pair with and its name. Enable the Content , Managed or Connectors options according to your needs. After clicking Confirm , you are prompted to log in to the ...
  2. Generate SAS token

    We recommend you use an access policy for a SAS token. The SAS token can be easily generated with the Microsoft Azure Storage Explorer In the Microsoft Azure Storage Explorer, browse to the desired blob container. Right click on the con...
  3. Configure the Microsoft Graph mail server

    Instructions for registering an application with Microsoft Entra ID and configuring mail server settings.
  4. Access a hidden identity source

    When you have multiple identity sources configured, you have the ability to selectively conceal them if you don't wish to display them to the customer.
  5. Deploy using Microsoft Intune & Autopilot (Windows - Bootstrapper 2.1)

    Discover what tools you need, how to configure the agent, create the .intunewin file and upload it to Intune.
  6. Contact Synchronization

    Automatic Contact Synchronization The Application Workspace System automatically synchronizes your contacts across a variety of identity sources, including LDAP-based directories such as Active Directory, JumpCloud, and eDirectory, as well as...
  7. Application Workspace Launcher

    The Application Workspace Launcher is the desktop client version of the Web Launcher. It replicates the same functionality except for a few differences, but runs as a desktop app on Windows and macOS operating systems. The Launcher requires the App...
  8. Agent Heartbeat

    The sends heartbeat messages to the zone, even when it’s already connected, to check that the connection is still working. If the connection drops, the Agent goes into offline mode and keeps trying to reestablish contact, which may look like persist...
  9. Application Workspace Server Certificate Logic

    When the Application Workspace Server receives a request for a domain, it looks up the domain in the database's virtual domain list.  If a match is found, the server checks if a certificate is configured for this virtual domain. If ther...
  10. Application Workspace Server certificate logic

    When the Application Workspace Server receives a request for a domain, it looks up the domain in the database's virtual domain list.  If a match is found, the server checks if a certificate is configured for this virtual domain. If ther...