Updated Articles

  1. Unable to Connect to the Remote Server

    Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server  error message in the Recast P...
  2. Access to the Path is Denied

    Problem The application installation media won't show up for the specified UNC path even though a deployment process is running and network requirements have been verified. You might see an 'Access to the path '\\UNC\PATH' is denied'   error mess...
  3. Audit Log

    The Audit Log lets you search and filter all actions run against a Recast Management Server, and view the results in list or chart form. The Audit Log is available in your Recast Management Server by navigating to Administration > Audit Log . ...
  4. Add an Environment

    In Right Click Tools Patching, you can add multiple Configuration Manager and/or Intune environments. To add an environment: 1. On the Patching  Settings page, click Add Environment . 2. On the Service Connections page that opens, click to...
  5. Delete an Integration

    Deleting a Right Click Tools Patching integration removes all configuration associated with the integration, as well as any deployment processes that are only linked to the environment(s) within that integration. This action cannot be undone. To ...
  6. Update Applications With Previous Versions

    You can deploy an application to only devices that have a previous version installed by creating an application-specific collection in Configuration Manager using a query. You can then specify the application-specific collection as a target collection for a deployment process in Application Manager.
  7. Reimport Applications

    You can reimport an application version without the need to wait until a new version is published in the Application Manager catalog.
  8. Add a Custom Application

    Add your own custom applications to Right Click Tools Patching and include them in deployment processes , just as you do for applications from the Recast Catalog. Any custom application you add is only available within your own tenant and cannot ...
  9. View Patching Administrator Permissions

    You can view the full set of permissions granted to users assigned an Administrator role for Right Click Tools Patching. To view admin role permissions: 1. On the RMS Permissions page, under Recast Roles, click Permissions  to the right of th...
  10. View & Manage Global Settings