-
Last Updated: 10/29/2025
in Insights Troubleshooting Version 5.11.2510.2904 resolves an issue that was preventing Right Click Tools Insights reports from returning data for devices with a Recast Agent. Insights warranty reports were not impacted. We recommend that Right Click Tools Insights custome...
-
A new version of the Recast Agent application becomes available from the Right Click Tools Patching catalog when the Recast Management Server version is greater than that of the Recast Agent. Troubleshooting Steps If the Recast Agent applicatio...
-
Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server error message in the Recast P...
-
The Recast Management Server requires access to specific external domains depending on which Recast Software products are in use . If you are using a web proxy on the Recast Management Server, or on the server run...
-
You are licensed for Right Click Tools Patching Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.
-
Using email templates, you can configure Right Click Tools Patching to automatically notify specified recipients whenever a set of applications is deployed to a device collection/group. Similarly, there is also an option to send a notification ...
-
Last Updated: 10/23/2025
in Patching Troubleshooting When Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
-
Last Updated: 10/22/2025
in Right Click Tools Upgrades Instructions for upgrading Right Click Tools Version 5.x releases.
-
Recast offers two products that empower IT teams to deliver effortless experiences for their organizations: Right Click Tools & Application Workspace Right Click Tools Right Click Tools equips you to...
-
The Entra ID BitLocker Recovery Keys tool lets you retrieve current recovery passwords stored in Microsoft Entra ID. Added in Recast Software Version 5.6.2407.1103.