Updated Articles

  1. 500.19 IIS Error

    Error Message : HTTP Error 500.19 - Internal Server Error Potential Causes The IIS Web Core is missing or out of date WSUS is installed on the same box as Recast Management Server and is installing a 64-bit version, but not the 32-bit version...
  2. Remote Software Center Permissions

    Recast Software and Microsoft permissions required to use Remote Software Center.
  3. Exclude a Device From Application Group Deployment

    If you want to exclude specific device(s) from Application Group deployment, you need to create a separate Azure AD group for the devices to be excluded and add an exclude type deployment for it. Exclude deployment will exclude the installation of...
  4. 500.30 IIS Error

    Steps for resolving HTTP Error 500.30 - ASP.NET Core app failed to start
  5. RMS Support Tool

    The RMS Support Tool is a PowerShell script that collects all Recast Management Server logs and various settings into one .zip file. This tool automatically uploads the file to the Recast Support team, making it easier to provide our Support team ...
  6. Retrieve a Temporary Password

    You can retrieve a local account password directly from your Configuration Manager console using the Privilege Manager console extension. You can also retrieve the password from the Recast Management Server interface. Once a password is retrieved,...
  7. Authorize a Recast Agent

    Installed agents must be authorized before they can be used to run actions.
  8. Recast Agent Prerequisites

    If your Recast Management Server is using a self-signed certificate, you must import the certificate into the Trusted Root Certificate Authorities Store on all devices that will have Agents. For instructions on importing a certificate to a local m...
  9. Applications Missing from Enterprise Catalog

    You are licensed for Application Manager Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.
  10. Identify Devices Failing Client Validation

    A PowerShell script for identifying agent devices failing client validation against a Recast Management Server.