Updated Articles

  1. Edit a Service Connection

    To edit a service connection: 1. On the RMS  Service Connections page, click View/ Edit to the right of the service connection to edit. 2. Edit service connection details (these will differ according to the connection type ). 3. Uncheck...
  2. Add a Service Connection

    To add a service connection: 1. On the RMS  Service Connections page, click Add Service Connection . 2. In the Create New Connection window, select a connection Type : ActiveDirectory, MEMCM, MBAM, AzureActiveDirectory (Entra ID), SMTP. ...
  3. View Service Connections

    The Service Connections page displays the connections that allow your Recast Management Server to query information from third-party services. You can find the page in RMS by navigating to Administration > Service Connections . Service co...
  4. Service Connection Types

    You can add and manage connections to third-party services on the Service Connections page in your Recast Management Server. Service Connection Types ActiveDirectory: Needed for Right Click Tools web dashboards AzureActiveDirectory (Entra ...
  5. Reorder Routes

    Newly created routes appear at the bottom of the Routes table. To make actions run using a route that is lower in the list, such as a Recast Proxy route, you must move that route above the Console Extension route in the table.  To reorder route...
  6. Antivirus Exclusions for ConfigMgr Site Servers, Site Systems, and Clients

    Help for diagnosing causes of potential instability on a device when running antivirus software alongside a supported version of Recast Management Server (RMS), Recast Agent Gateway, Recast Proxy, and/or Recast Agent.
  7. RMS with Standalone Agent Gateway

    Your Recast Management Server can be configured with one or more Agent Gateways. During Recast Management Server installation, a single Agent Gateway is installed automatically on the same server as RMS. Adding standalone Agent Gateways to your ar...
  8. Recast Proxy Logs

    For Insights, only the warranty collection service runs on the Recast Management Server. Should Recast Support ask you for Recast Proxy logs to assist with troubleshooting, here's where to find them and how to send them. Proxy Log Location C:\...
  9. Retrieve All LAPS Passwords

    Instructions for Using the Retrieve All LAPS Passwords tool in Right Click Tools to view and copy local admin passwords from configured sources in Active Directory and Entra ID.
  10. Update Targeting

    You have the option to enable the installation of 32-bit applications on 64-bit operating systems. By default, the Update Targeting  option is set to 'No'. To allow 32-bit applications on 64-bit devices:  1. On the Patching Settings page, cli...