Updated Articles

  1. EI Setup Logs

    Here's where to find Endpoint Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Endpoint Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast S...
  2. Application Manager Version Upgrade

    Upgrading to the latest Application Manager version ensures that you can access the newest features, performance improvements, and bug fixes. You'll see updates to Application Manager when you install new versions of Recast Management Server. N...
  3. Fast Channel Prerequisites

    Component Prerequisites You must have the most recent version of the following configured and functional: Configuration Manager Cloud Management Gateway Recast Management Server - used to manage Fast Channel support Right Click Tools - c...
  4. Access to the Path is Denied

    Problem The application installation media won't show up for the specified UNC path even though a deployment process is running and network requirements have been verified. You might see an Access to the path '\\UNC\PATH' is denied&nbs...
  5. Unable to Connect to the Remote Server

    Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server  error message in the R...
  6. Application Manager Catalog

    All Recast customers with access to RMS can view the full Application Manager catalog. The number of software applications available for deployment depend on your Recast licensing.
  7. AD LAPS Password

    The AD LAPS Password tool lets you view the current AD LAPS password and its expiration. You can also use this tool to give an administrator a specific amount of time to set a LAPS password, allowing you to temporarily elevate permissions.
  8. Install Right Click Tools Community Edition

    Download Right Click Tools Community today at https://www.recastsoftware.com/free-tool-download.
  9. Application Manager for MECM Application Settings

    Options set on the MECM Integration - Default application settings tab in Application Manager.
  10. Recast Proxy Service Stopped

    Problem Application Manager was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down...   as the   last me...