Updated Articles

  1. Open Event Viewer

    Opening the Event Viewer for a device to lets you access information related to system events, which can be helpful when troubleshooting. This tool can be run on single devices and multi-selected devices. Required Permissions The user must be i...
  2. Recast Agent Cleanup

    Beginning with Recast Software Version 5.9.2505 , inactive agents are removed automatically when the number of days of inactivity, meaning the number of days since the agent last connected to an agent gateway, is higher than the Max Inactive Age...
  3. BitLocker Compliance Dashboard

    The Bitlocker Compliance Dashboard scans Active Directory, MBAM, and ConfigMgr for compliance information about BitLocker.
  4. Recast Agent not Connecting

    Forcing the Agent to re-enroll gives you a way to approve an Agent, allowing it to connect again.
  5. Antivirus Exclusions for ConfigMgr Site Servers, Site Systems, and Clients

    Real-time antivirus protection can cause issues on Configuration Manager site servers, site systems, and clients. The recommendations in this article are meant to help you diagnose causes of potential instability on a device when running antiviru...
  6. Add a Custom Application in Application Manager

    Starting with Recast Software Version 5.9.2502 , you can add your own custom applications to Application Manager and include them in deployment processes , just as you do for applications from the Recast Catalog. Any custom application you add is ...
  7. Right Click Tools Roles

  8. Network Architecture: Right Click Tools with RMS

    Most Right Click Tools installations connect to the Recast Management Server, the hub for Recast Enterprise products. To make the most of Recast Management Server features, Right Click Tools implementations often include Recast Proxies, Recast Agents, and Agent Gateways.
  9. Network Architecture: Right Click Tools with RMS

    Most Right Click Tools installations connect to the Recast Management Server , the hub for Recast Enterprise products. To make the most of Recast Management Server features, Right Click Tools implementations often include Recast Proxies , Recast ...
  10. Network Architecture: Application Manager

    This network architecture diagram includes Recast components, as well as internal and external connections, that are required to implement Application Manager. Installation Notes The Recast Management Server can be installed on the primary C...