Updated Articles

  1. RPC Server Is Unavailable

    The 'RPC Server is unavailable' error means that Right Click Tools is having trouble connecting to Remote WMI to run the selected action.
  2. Automatic Login

    You can configure computers to log in automatically as a particular user account each time the device reboots. To configure automatic login: 1. In the Automatic Login dialog, click the Enable AutoLogin checkbox. Lab Manager will store the pas...
  3. Remove Device(s) from Autopilot

    Use the Delete Device(s) From Azure Autopilot tool to remove one or more devices that are detected in Autopilot.
  4. View and Search the Application Catalog in Configuration Manager

    Use the Catalog Search feature in your Configuration Manager console to explore the 4000+ applications in the catalog or to quickly check that a specific application is available to deploy and/or update with Right Click Tools Patching.
  5. Synchronize Service Connection Data

    By default, your Recast Management Server retrieves data from your third-party service connections every 24 hours.
  6. Edit a Service Connection

    To edit a service connection: 1. On the RMS  Service Connections page, click View/ Edit to the right of the service connection to edit. 2. Edit service connection details (these will differ according to the connection type ). 3. Uncheck...
  7. Add a Service Connection

    To add a service connection: 1. On the RMS  Service Connections page, click Add Service Connection . 2. In the Create New Connection window, select a connection Type : ActiveDirectory, MEMCM, MBAM, AzureActiveDirectory (Entra ID), SMTP. ...
  8. View Service Connections

    The Service Connections page displays the connections that allow your Recast Management Server to query information from third-party services. You can find the page in RMS by navigating to Administration > Service Connections . Service co...
  9. Reorder Routes

    Newly created routes appear at the bottom of the Routes table. To make actions run using a route that is lower in the list, such as a Recast Proxy route, you must move that route above the Console Extension route in the table.  To reorder route...
  10. Create a Route

    To create a route: 1. On the RMS  Routes page, click Create . 2. In the Create Route window, select the route Type  (Recast Proxy, Recast Agent, Console Extension, ConfigMgr Fast Channel, or Service Connection). For details, see Route T...