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Service connections are automatically detected when Recast Management Server is installed. They can also be added and managed on the Service Connections page in RMS. Service Connection Types ActiveDirectory AzureActiveDirectory (Entra ...
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The 'RPC Server is unavailable' error means that Right Click Tools is having trouble connecting to Remote WMI to run the selected action.
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Steps to resolve an 'Access Denied' error message.
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For Endpoint Insights, only the warranty collection service runs on the Recast Management Server. Should Recast Support ask you for Recast Proxy logs to assist with troubleshooting, here's where to find them and how to send them. Proxy Log Loca...
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A Recast Agent is used to collect inventory data for Endpoint Insights. There are two types of Recast Agent logs for EI: Client Installation and Client Operation . Should our Support Team ask you to send Recast Agent logs to assist with ...
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Here's where to find Endpoint Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Endpoint Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast S...
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Upgrading to the latest Application Manager version ensures that you can access the newest features, performance improvements, and bug fixes. You'll see updates to Application Manager when you install new versions of Recast Management Server. N...
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Component Prerequisites You must have the most recent version of the following configured and functional: Configuration Manager Cloud Management Gateway Recast Management Server - used to manage Fast Channel support Right Click Tools - c...
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Problem The application installation media won't show up for the specified UNC path even though a deployment process is running and network requirements have been verified. You might see an Access to the path '\\UNC\PATH' is denied&nbs...
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Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server error message in the R...