New Articles

  1. Right Click Tools for Intune Overview

    The Right Click Tools for Intune browser extension is an add-on available for Microsoft Edge and Google Chrome. The browser extension enables you to run Right Click Tools from within the Microsoft Intune Admin Center and other interfaces, such as ServiceNow.
  2. Synchronize Service Connection Data

    By default, your Recast Management Server retrieves data from your third-party service connections every 24 hours.
  3. Discovery Sync Logs

    The Discovery Sync allows your Recast Management Server to gather and synchronize data from your third-party service connections .  When troubleshooting Discovery Sync issues, our Support Team may ask you to collect and send RMS debug logs. Befo...
  4. Delete an Integration

    Deleting a Right Click Tools Patching integration removes all configuration associated with the integration, as well as any deployment processes that are only linked to the environment(s) within that integration.
  5. Add an Environment

    In Right Click Tools Patching, you can add multiple Configuration Manager and/or Intune environments. To add an environment: 1. On the Patching  Settings page, click Add Environment . 2. On the Service Connections page that opens, click to...
  6. View & Manage Global Settings

  7. Set Up Intune for Patching

    For Right Click Tools Patching to work with Intune, you'll first need to do the following within the Microsoft Azure portal: Create the Entra ID App Registration to be used with Patching Add client secret Grant the application API permissio...
  8. Update Applications With Previous Versions

    You can deploy an application to only devices that have a previous version installed by creating an application-specific collection in Configuration Manager using a query. You can then specify the application-specific collection as a target collection for a deployment process in Application Manager.
  9. Recast Agent Not Available in Patching Catalog

    A new version of the Recast Agent application becomes available from the Right Click Tools Patching catalog when the Recast Management Server version is greater than that of the Recast Agent.  Troubleshooting Steps If the Recast Agent applicatio...
  10. Entra ID BitLocker Recovery Keys

    The Entra ID BitLocker Recovery Keys tool lets you retrieve current recovery passwords stored in Microsoft Entra ID. Added in Recast Software Version 5.6.2407.1103.