New Articles

  1. Edit a Service Connection

    To edit a service connection: 1. On the RMS  Service Connections page, click View/ Edit to the right of the service connection to edit. 2. Edit service connection details (these will differ according to the connection type ). 3. Uncheck...
  2. Add a Self-Service Rule

    To add a self-service rule: 1. On the Self Service Rules page, click Add Self Service Rule . 2. In the side panel that opens, choose a rule Type: Deny Allow 3. Select Users : Everyone Domain user or group - specify or search for th...
  3. Edit Client Settings

    To edit client settings for a target group: 1. On the Target Groups page, click the Settings icon (cogs) to the left of a target group. 2. In the Edit Client Settings panel that opens, edit General settings, Credential Provider settings, and/...
  4. Retrieve a Temporary Password

    You can retrieve a local account password directly from your Configuration Manager console using the Privilege Manager console extension. You can also retrieve the password from the Recast Management Server interface. Once a password is retrieved,...
  5. Upgrade Right Click Tools Version

    Instructions for upgrading Right Click Tools to Recast Software Version 5.x releases.
  6. End-of-Life Schedule

    To ensure optimal performance, and the best overall experience with Recast Software applications, we strongly recommend running our most recent software releases. To support and encourage regular upgrades, we've introduced policies to retire old v...
  7. Import/Export Builder Actions

    Exporting Builder actions allows you to save them as XML files that can then be imported into another system.
  8. Delegate Access to LAPS Recovery Keys in Active Directory

    You can grant a user or user group permission to read LAPS recovery keys stored in a designated organizational unit (OU) in Active Directory.
  9. Additional Permissions For Application Group Feature

    The Application Group feature requires additional permissions to Azure AD and Intune tenants. Additional information can be found in the Permissions article.  To accept the permissions for Recast Application Manager  Intune Application Groups: ...
  10. Install an Agent Gateway

    A single Agent Gateway is automatically deployed and authorized when you install Recast Management Server. You can also install additional Agent Gateways, to accommodate all of your Recast Agents. Each Agent Gateway must be installed on a different ...