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Newly discovered HP and Microsoft Surface devices without the Recast Agent installed will initially show a Warranty Data Source Check (DSC) code above 100, meaning that the warranty collection process has not been completed (The DSC will start...
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Created On: 06/03/2024
in Getting Started
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Steps for resolving HTTP Error 500.30 - ASP.NET Core app failed to start
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To get you up and running with Right Click Tools Enterprise as quickly as possible, you'll first install the Right Click Tools Console Extension (aka Right Click Tools in Standalone mode). The Tools will be available in ConfigMgr—for users with ...
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When Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
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You are licensed for Application Manager Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.
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Created On: 04/04/2024
in Patching Applications You can reimport an application version without the need to wait until a new version is published in the Application Manager catalog.
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The RMS Support Tool is a PowerShell script that collects all Recast Management Server logs and various settings into one .zip file. This tool automatically uploads the file to the Recast Support team, making it easier to provide our Support team ...
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Here's where to find Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast Software\Logs . ...
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Problem Right Click Tools Patching was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down... as the last mes...