Warranty FAQ + List of Supported Manufacturers

Q: What information/other requirements do you need to get my warranty data from the manufacturer?

A: Make, BIOS date, Models and serial numbers are collected. No identifying information such as IP addresses, usernames, or computer names are sent to the Recast API. 

Q: What happens if manufacturer isn’t on the list?

A: As long as the devices are within MEMCM, EI will collect the warranty details for them. If devices come through our API with vendors that aren't already on the list, we reach out to the vendors directly to get the required information to update our code. 

Q: What if my warranty data is unavailable from the manufacturer?

A: The warranty information will fall back to the BIOS date if we are unable to get details for a device.

Disclaimer: The supported manufacturer warranty information is subject to change based on the manufacturer’s continuing to make this data available and accessible to Recast.

Currently Supported Manufacturers (Last Updated 2/22/22)

AAEONAcerACSYS Lasertechnik GmbHADLINK Technology
ads-tec GmbHAdvantechAEGEXAIO
ALASKAAlienwareAmazon EC2AOPEN
AUDC217AvalueAvigilonAvocor Technologies
AXIOMTEKAzulleBANGHOBeckhoff Automation
BIOSTAR GroupBOXX TechnologiesByteSpeed LLCCelestix Networks, Inc.
Ciara TechnologiesCINCOZECiscoCisco Systems Inc
Citadel Computer CorporationCompudata SystemsCTSCybernet Manufacturing Inc.
Data911Dedicated ComputingDellDFI
Dynabook Inc.ECSElo Touch SolutionsFOXCONN
GETACGigabyte Technology Co., Ltd.GoogleHP Inc.
ICP/iEiiEiInFocusinnotek GmbH
IntelIPO TechnologieIT Channel Pty LtdJ&W
Kontron TechnologyLenovoLG ElectronicsLogic Supply
Main BoardMatsushita Electric Industrial Co.,Ltd.MaxDataMCKOEM
MEIMETABOXMicrosoftMicro-Star International

Motion ComputingNational InstrumentsNETnoax Technologies
Northern MicroNotebookNow MicroNutanix
nVidiaP Squared Ltd.PanasonicParallels Software International Inc.
PartnerPerten Instruments ABPhoenix Contactpowerspec
ProfacePYRAMIDQEMURadiSys Corporation
RazerRDOReservedRimage Corporation
Rockwell / A-BRuggedPCSamsungSCCed
SchneiderSchneider ElectricSenecaShuttle
SIEMENS AGSony CorporationSupermicroSynergio
Tangent ComputerTAROXTeguarThinkCentre M93p
ToshibaTrimble Navigation Ltd.VESTELViewSonic
Virtual BoxVirtual MachineVitecVMware, Inc.
Waters CorporationWortmann_AGXenXplore Technologies
Zebra Technologies IncZotac