New Articles

  1. Application Manager Logs

    When troubleshooting Application Manager, you may be asked to provide logs to our Support Team. Here's where to find them, and how to send them to us. Application Manager Log Location: C:\ProgramData\Recast Software\Logs To send Application...
  2. Audit Log

    The Audit Log lets you search and filter all actions run against a Recast Management Server, and view the results in list or chart form. The Audit Log is available in your Recast Management Server by navigating to Administration > Audit Log . ...
  3. Logs for Application Manager

  4. Application Manager Catalog

    All Recast customers with access to RMS can view the full Application Manager catalog. The number of software applications available for deployment depend on your Recast licensing.
  5. Application Manager System Requirements

    The following software and network requirements must be in place to successfully implement Application Manager with Recast Management Server in a Configuration Manager environment and/or an Intune environment. Software Requirements R...
  6. View the Application Manager Catalog

    The Recast Management Server Applications page displays Application Manager's entire catalog, as well as any custom applications  you add. The applications available for you to deploy are determined by your Application Manager licensing. For more...
  7. View Application Manager Administrator Permissions

    You can view the full set of permissions granted to users assigned an Administrator role for Application Manager. To view Application Manager admin role permissions: 1. On the RMS Permissions page, under Recast Roles, click Permissions  to th...
  8. SQL Server Permission Errors

    If you experience SQL permission errors when attempting to load the Recast Management Server interface, use the following steps to recreate a deleted RMS database, remove the existing RecastManagementServer.MDF and RecastManagementServer_log.LDF files, and manually configure a new database user with the necessary permissions.
  9. Application Manager User Roles

    In the Application Manager Portal, users can be granted role-based permissions.
  10. Right Click Tools System Requirements

    Hardware and software prerequisites for Recast Management Server.