New Articles

  1. Network Architecture: RMS with Standalone Agent Gateway

    Your Recast Management Server can be configured with one or more Agent Gateways. During Recast Management Server installation, a single Agent Gateway is installed automatically on the same server as RMS. Adding standalone Agent Gateways to your arch...
  2. Install Right Click Tools with RMS

  3. Network Architecture: Right Click Tools with RMS

    Most Right Click Tools installations connect to the Recast Management Server, the hub for Recast Enterprise products. To make the most of Recast Management Server features, Right Click Tools implementations often include Recast Proxies, Recast Agents, and Agent Gateways.
  4. Test TCP 444 Connection

    You can verify that TCP traffic is enabled on port 444 by running the Test-NetConnection command in PowerShell.
  5. No Such Interface Supported Error

    A No such interface supported error may be thrown by the local Windows Management Instrumentation (WMI) Service if you attempt to access functions from a host that blocks WMI requests or where there is a firewall between hosts. You can use the Windows Management Instrumentation Tester (WBEMTEST) to check if WMI access is being restricted on a remote host.
  6. Computer Details Report Issues

    If the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.
  7. Right Click Tools Roles

  8. Identify Devices Failing Client Validation

    A PowerShell script for identifying agent devices failing client validation against a Recast Management Server.
  9. Console Extension Debug Logs

    How to enable Console Extension debug logging and send the logs to Recast.
  10. Failed to call server action SetRolePermissions

    When trying to create a custom role in the Recast Management Server interface, role permission issues may result in the following error: Failed to call server action SetRolePermissions . Resolution This error can potentially be resolved by edit...