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Glossary
Release Notes
Recast Software Version 4.9.2209.701
Recast Software Version 4.9.2207.1301
Right Click Tools
General
System Requirements
RCT Enterprise Walkthrough
Tips: RCT and Endpoint Insights
Installation
Community via Portal
Community via Hub
Enterprise Standalone
Enterprise with Recast Management Server
Upgrading to Enterprise Licensing
Upgrading Versions
Licensing
Community
Enterprise Standalone
Enterprise with Recast Management Server
Without Internet
License Downloads and Updates
Viewing License Details
Configuration
Remote Registry
Remote WMI
ICMP Echo (Ping)
Interactive Command Prompt
SQL Configuration
Wake on LAN
Features
Remote Software Center
Overview
User Management
User Tools
User Management Tools Overview
Change Password
Email User
Enable/Disable Account
Security Groups
Unlock Account
User Devices
User Status Messages
User Collection Tools
Add Users to Collection(s)
Remove Users from Collection(s)
Device Management
Device Tools
Client Actions
Client Actions Overview
Application Deployment Evaluation Cycle
Discovery Data Collection Cycle
File Collection Cycle
Hardware Inventory Cycle
Machine Policy Retrieval and Evaluation Cycle
Send Unsent State Messages
Software Inventory Cycle
Software Metering Usage Report Cycle
Software Updates Deployment Evaluation Cycle
Software Updates Scan Cycle
Message Cache Cleanup
Windows Installer Source List Update Cycle
Client Tools
Overview
Add Device(s) to Collection
Change Cache Size
Clear Cache
Client Information
Install Missing Software Updates
Open Client Installation Log File Folder
Open Client Log File Folder
Refresh Updates Compliance State
Remote Software Center
Repair Client
Rerun Deployment
Restart SMS Agent Host Service
Run Client Check
Show Collections - Advanced
Stop ConfigMgr Client Activities
Uninstall SCCM Client
Console Tools
Group Policy Update
AD Security Groups
Cancel Pending Restart or Shutdown
Interactive Command Prompt
Interactive PowerShell Prompt
Connect to C$
Local Group Members
Delete Device(s) from AD
Manage Computer
Delete Device(s) from ConfigMgr
Open Regedit
Console Tools: Ping System(s)
Console Tools: Restart System(s)
Console Tools: Running Processes
Schedule Restart or Shutdown
Console Tools: Send Notification
Console Tools: Shutdown System(s)
Console Tools: System Information
Wake on LAN
Device Collection Tools
Client Actions on Collection
Send Unsent State Messages
Application Deployment Evaluation Cycle
Software Inventory Cycle
Discovery Data Collection Cycle
Software Metering Usage Report Cycle
Client Actions on Collection: Software Updates Deployment Evaluation Cycle
File Collection Cycle
Software Updates Scan Cycle
Hardware Inventory Cycle
Client Actions on Collection: Machine Policy Retrieval and Evaluation Cycle
State Message Cache Cleanup
Windows Installer Source List Update Cycle
Client Tools on Collection
Refresh Updates Compliance State
Remove Computers from Collection(s)
Repair Client
Add Computers to Collection(s)
Restart SMS Agent Host Service
Change Cache Size
Clear Client Cache
Run Client Check
Uninstall Client
Install Missing Software Updates
Console Tools on Collection
Group Policy Update
Local Group Members
Ping Collection
Send Notification
System Information
Console Tools on Collection: Wake on LAN
Cancel Pending Restart or Shutdown
Restart Collection
Shutdown Collection
Application Tools
All Status Messages
Deployment Launcher
Content Distribution Tools
Content Management Tools
Dashboards
AD Cleanup
Bitlocker Compliance Dashboard
Content Distribution Monitor Dashboard
Hardware and Firmware Audit Dashboard
LAPS Dashboard
SUDS
Security and Compliance Dashboards Webinar
Workflow Automation (Builder & Runner)
Builder
RCT Runner
RCT Builder Templates
Builder Suggestions
Kiosk Management
Kiosk Manager
UWF (Unified Write Filter)
Remote Windows Security
Remote Windows Security
Troubleshooting
Common Issues
RCT Missing after Install
Right Click Tools Shows Community After an Enterprise License is Applied
Tools Grayed Out
Common Error Messages
Access Denied
Generic Failure
Insufficient Recast Permissions
Network Path Not Found
RPC Server Is Unavailable
Computer is not on
Permissions
Configure RCT to use CM and MBAM DBs
Configuring Permissions for the ConfigMgr SQL Database
MBAM SQL Database Permissions
Troubleshooting Permissions in MBAM Active Directory Tool
Troubleshooting Permissions in LAPS AD Tool
Windows Defender ASR
Collecting Logs
Testing WMI Connectivity
Uninstalling Right Click Tools
Kiosk Management
Clean Up Previously Applied Profiles
ConfigMgr v2207 Compatibility
New
Frequently Asked Questions
Endpoint Insights
General
Transitioning from Enhansoft FAQ
Warranty FAQ + List of Supported Manufacturers
Installation
Installing Endpoint Insights
Onboarding FAQ
Configuration
Post Install RMS Configurations
Collecting Warranty Information
Deploying Recast Agents
Features
Introducing: Endpoint Insights by Recast Software!
Troubleshooting
Endpoint Insights Log Locations
Uninstall EI
How to Upload an .RDL File
Dell Docking Station Data Missing/Generic Model Names
Shift Left
Installation
Installing Shift Left
Configuration
Configuring Shift Left in ServiceNow
Features
Shift Left User Actions
Shift Left Device Actions
Troubleshooting
User Actions are not displaying
Device Actions are not displaying
Recast Management Server
General
About RMS
System Requirements
Interface Layout
Recast Agents
Audit Log
Device Sources (Preview)
Licenses
Logging
Permissions
Proxies
Routes
Settings
Snapshots
Warranty
Dashboards
Installation
Recast Management Server (RMS)
RMS with Recast Proxy
Recast Proxy Only
SQL Server Permissions
Fast Channel
RMS Onboarding FAQs
Proof Of Concept
Step 1: Enable .net
Step 2: Enable IIS
Step 3: Installation and Configuration of SQL
Step 4: Installing Recast Management Server
Step 5: Configuring Recast Management Server
Step 6: Installing Right Click Tools
Step 7: Verifying That The Right Click Tools are Working Correctly
Configuration
RMS Settings
Post RMS-Install Configurations
Permissions Starter Templates
Read Only Access
Permissions Templates
Configuring Scopes
Configuring Actions to Run as a Service Account with Recast Proxy
Proxy Route For Management Tasks
BitLocker Recovery Keys Access
Features
Web Dashboard Trends
Web Dashboard Trends
ADCleanup Trend Setup
Bitlocker Trend Setup
LAPS Trend Setup
Software Updates Trend Setup
Recast Proxy
About Proxy
Web Dashboards
AD Cleanup
BitLocker Web Dashboard
LAPS
SUDS
Troubleshooting
SQL Server Common Error Messages
Error 40 - Could Not Open A Connection To SQL Server
File Group Is Full
SQL Could Not Allocate Space
Installer Common Error Messages
Proxy - Error Occurred When Sending Request
RMS webpage
Menu Items Missing
Local Recast Admin Group
500.31 error in IIS after Installing January 2021 Patches
500.19 IIS Error
503.2 IIS Error
Troubleshooting Proxies
How To Verify Your SQL Server Port
How To Verify Your SMS Provider Server Name
Server Certificate Transfer
Invalid URI: The Hostname Could Not Be Parsed
Firewall Requirements
Uninstall Recast Proxy
Uninstall Recast Management Server
Server Migration
How to Update Service Account/Password for Recast Proxy
Recast Proxy Failing to Populate in RMS
Networking Flow Diagrams
Multi-Domain Architecture
Fast Channel Architecture
RMS With Agent Architecture
ServiceNow Architecture
Default Install Architecture
Recast Agent
Installation
Installing Recast Agents
Configuration
Run Actions Using Agent
Troubleshooting
Recast Agent not Connecting
Certificate not trusted
Authorize All Recast Agents in Recast Management Server
Privilege Manager
About Privilege Manager
Home
Endpoint Insights
Endpoint Insights allows you to access critical endpoint data not available natively in Microsoft Configuration Manager or other IT service management solutions.
General
Installation
Configuration
Features
Troubleshooting