New Articles

  1. Create a New Recast Action

    To create a new custom tool in the My Right Click Tools list, click the New Action  button (+ sign). ...
  2. Use a Pre-Built Workflow

    Recast offers a set of pre-built actions to get you started with Builder. These workflows are made up of a sequence of actions, and can be used as-is or as a starting point for creating your own custom Right Click Tools. For a description of the t...
  3. Builder Interface Layout

    The Recast Builder interface consists of a central canvas surrounded by three panels. On the left A. My Right Click Tools panel : Displays the icons for adding a new action, saving the current action, and deleting saved actions. Saved ac...
  4. HP or Microsoft Surface Warranty Date Issues

    Newly discovered HP and Microsoft Surface devices without the Recast Agent installed will initially show a Warranty Data Source Check (DSC) code above 100, meaning that the warranty collection process has not been completed (The DSC will start...
  5. The Recast Primer

  6. Exclude a Device From Application Group Deployment

    If you want to exclude specific device(s) from Application Group deployment, you need to create a separate Azure AD group for the devices to be excluded and add an exclude type deployment for it. Exclude deployment will exclude the installation of...
  7. 500.30 IIS Error

    Steps for resolving HTTP Error 500.30 - ASP.NET Core app failed to start
  8. Recast Agent Prerequisites

    If your Recast Management Server is using a self-signed certificate, you must import the certificate into the Trusted Root Certificate Authorities Store on all devices that will have Agents. For instructions on importing a certificate to a local m...
  9. Application Packages Will Not Download

    When Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
  10. Applications Missing from Enterprise Catalog

    You are licensed for Application Manager Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.