v5.3 & Earlier

Recast Software Version 5.3.2312.503

Release Date: December 6, 2023

Version 5.3.2312.503 includes new features and bug fixes. Upgrade to this Recast Software release by downloading it from the Recast Portal. For instructions on updating to this version, see our articles on upgrading Right Click Tools, Endpoint Insights, and Application Manager for MECM.

Features

Right Click Tools

Encrypted Password Support for Windows LAPS 

AD LAPS Password & Set LAPS Password Expiration tools now work with the new Windows LAPS feature, as well as legacy Microsoft LAPS, for encrypted passwords. Both tools also now display the local admin account name when using Windows LAPS.

New Recast Builder Action

Download and Install Select Updates action: This action allows you to download and install selected missing software updates on a comanaged device.

To learn more, see Recently Added Recast Builder Actions.

Application Manager for MECM

Supercedence Relationship Removal for Non-existing Applications

Supersedence relationships for non-existing applications are removed weekly. This feature only affects applications created by Application Manager where Retired cleanup is set to 'Remove retired applications and media'.

Application Revision Cleanup

Application revisions are removed from Configuration Manager before distributing content to a distribution point group. This improvement prevents potential performance issues when Revision cleanup is set to 'True' and the application has dependencies.

Bug Fixes

Recast Management Server

Recast Agent

  • Fixes inconsistent license validation messages in Recast Agent logs. (Customer-Reported Bug 12207)
  • Fixes Agent and Gateway reconnection issues after connection failure.
  • Fixes an inaccurate Agent connectivity state after Agent Gateway or Recast Management Server restart.

Audit Log: Adds monthly scheduled tasks to clean up logs and snapshots.

Right Click Tools

Tools

Remote Software Center

  • Fixes date and time errors when attempting to load applications on devices. (Customer-Reported Bug 6244)
  • Adds missing user-deployed applications on the Applications tab. (Customer-Reported Bug 9759)
  • Restores the full list of applications for workgroup devices. (Customer-Reported Bug 8177)
  • Clarifies console error messaging when SQL access to the ConfigMgr database must be configured.
  • Adds missing results upon Remote Software Center refresh.

Configuration Manager Console: Restores missing Right Click Tools actions when selecting required devices within a software update. (Customer-Reported Bug 11829)

AD LAPS Password: Fixes a 'Value cannot be null' error. (Customer-Reported Bug 12697)

Device Status Messages: Adds missing status messages from workstations. (Customer-Reported Bug 9485)

User Devices: Fixes a 'Call cancelled' error when attempting to return a large set of user devices.

System Information: Adds a missing audit log message when deleting a user profile.

Dashboards

Active Directory Cleanup

  • Fixes a 'Failed to find account' error when attempting to delete devices from Active Directory. (Customer-Reported Bug 12684)
  • Fixes timeout errors when running some actions from Configuration Manager.

Hardware and Firmware Audit: Fixes missing results when attempting to run a scan that includes all collections.

Software Updates Deployment Status (SUDS): Fixes slow result return when collections are chosen.

Web and Console Dashboards: Fixes inconsistent results when running multiple scans with the same parameters.

Console Dashboards: Resizes Endpoint Insights, Kiosk Manager and Right Click Tools icons in dashboard menus.

Endpoint Insights

Configuration Manager Console

  • Fixes link function when trying to open reports from the Endpoint Insights node. (Customer-Reported Bug 9060)
  • Resizes Endpoint Insights, Kiosk Manager and Right Click Tools icons in dashboard and report menus.

Computer Details Report: Restores the ability to open reports listed within Computer Details. (Customer-Reported Bug 11617)

Application Manager for MECM

Integration Client: Fixes an issue when the Deploy purpose is set to 'Available with forced upgrade' on device collections.




Recast Software Version 5.3.2311.103

Recast Software Version 5.3.2311.103

Release Date: November 1, 2023

Version 5.3.2311.103 includes new features and many bug fixes, particularly for Software Update reports in Endpoint Insights. Upgrade to the newest Recast Software release by downloading this version from the Recast Portal.

For instructions on updating your system to this version, see our articles on upgrading Right Click Tools, Endpoint Insights, Privilege Manager, Application Manager for MECM, and Application Manager for WSUS.

Features

Right Click Tools

Windows LAPS Support

The AD LAPS Password and Set LAPS Password Expiration tools now work with the new Windows LAPS feature, as well as legacy Microsoft LAPS, for non-encrypted/plain-text passwords.

New Recast Builder Actions

Get Updates: This action returns missing software updates for a given computer.

Download and Install Updates: This action downloads and installs all missing software updates on a comanaged device.

To learn more, see Recently Added Recast Builder Actions.

Bug Fixes

Recast Portal

Customer Communications: Adds missing emails inviting new customers to register their account. (Customer-Reported Bug 10769)

Right Click Tools

AD Cleanup Tool Console Dashboard: Fixes an 'Unable to parse the device's necessary parameters' error when attempting to delete objects from Active Directory. (Customer-Reported Bug 9850)

Remote Software Center

  • Fixes missing details when expanding a row on the Software Updates tab.
  • Fixes loading issues for user-based deployments.

Endpoint Insights

Chassis Types

Adds missing chassis types (25 thru 36) to the following reports:

  • Computer Replacement Cost
  • List of Computers by Replacement Category
  • Computer Warranty Information
  • All in One Computer View
  • Computer Endpoint Type Details
  • Count by Endpoint Type
  • List of Computers by Endpoint Type
    (Customer-Reported Bug 3988)

Software Update Reports

Fixes incorrect results on the following reports:

  • Count of Computers Missing Software Updates by Classification
  • Overall Missing Software Update Status by Classification
  • List of Computers With a Particular Software Update
  • Software Updates by Age
  • Most Vulnerable Computers Online
  • Patch Compliance Progression by Collection
  • Overall Software Update Status Dashboard
    (Customer-Reported Bugs 11287 & 8504)

Overall Software Update Status Dashboard

  • Fixes a 'Conversion failed when converting date and/or time from character string' error when drilling down on classifications in the dashboard. (Customer-Reported Bug 7467)
  • Adds the missing gauge when the Updates classification is selected. (Customer-Reported Bug 10534)
  • Fixes an error where the Collection is pre-selected, the Software Update List is not, and the reverse should be true.

Count of Computers Missing Software Updates by Classification

  • Updates 'Total Number of Computers' text to 'Total Number of Software Updates on All Computers' for improved clarity. (Customer-Reported Bug 10535)
  • Removes the requirement to select a prompt when drilling down to this report.
  • Removes a duplicate collection listing in the report footer.

List of Computers With a Particular Software Update

  • Fixes non-RBA (Role-Based Administration) reports that were using RBA functions and producing inconsistent results. (Customer-Reported Bug 9396)
  • Fixes missing results when the Article ID is set to 'n/a' on the Count of Computers Missing Software Updates by Classification report. (Customer-Reported Bug 9397)
  • Removes the requirement to select a prompt when drilling down to this report.

Comparison of Installed Software: Fixes inaccurate results when filtering by 'Find Computers Containing'. (Customer-Reported Bug 4078)

Patch Compliance Progression by Collection: Fixes inaccurate results when filtering by the Software Update Group. (Customer-Reported Bug 9395)

Count of Computers by Warranty Range, Count of Computers by Age: For a DSC of 100 or more, replaces an inaccurate error message with a 'Waiting for Validation' notification. (Customer-Reported Bug 10133)

List of Computers by Latest Software Update: Fixes a Collection ID error when attempting to run the report.

Component Health States by Site: Fixes column header formatting.

Privilege Manager

Installer: Fixes Recast Management Server installation and update issues for Recast Software customers licensed for Privilege Manager only. (Customer-Reported Bug 11922)

Default Groups: Adds missing Network Configuration Operators, Remote Desktop Users and Power Users groups that should appear by default.

Group/User/Self-Service Rules: Fixes rules not being applied to target devices.

Self-Service: Fixes an error when attempting to elevate privileges for local users if the Target type is an OU or domain.

Application Manager

AM for Intune

  • Fixes a loading error on the Status page. (Customer-Reported Bug 11672)
  • Fixes issues with the Application Groups feature.




Recast Software Version 5.3.2310.304

Release Date: October 4, 2023 

Version 5.3.2310.304 includes new features, performance improvements, and bug fixes. Upgrade to this Recast Software release by downloading it from the Recast Portal. For instructions on updating your system to this version, see our articles on upgrading Right Click Tools, Endpoint Insights and Privilege Manager.

The Application Manager catalog continues to expand!
See Recently Added Software for a list of 22 new applications you can now deploy using Application Manager.

Features

Privilege Manager 

Pre-set Reason Categories for Privilege Elevation

As a Privilege Manager administrator, you can now require end users, and those generating activation codes for end users, to choose a reason for requesting temporary privilege elevation from a list of pre-set categories. Selectable reason categories reduce data entry inconsistencies and offer easier sorting and filtering on Privilege Manager reports. To learn how to configure reason categories for Target Groups, see Edit Client Settings.

Reporting Improvements

  • Activation Type: The Agents page and Activation Codes report now display an Activation Type that differentiates elevation by 'activation code' and 'self-service'.
  • Domain: The Agents page, Activation Codes report, and Retrieved Passwords report now display domain information for a specific agent. Agents can also be sorted by domain.

Endpoint Insights

FIPS Compliance Compatibility: Endpoint Insights can now be installed in environments where FIPS (Federal Information Processing Standards) compliance is required.

Recast Management Server

Recast Agent Performance Improvements: We've greatly improved the speed at which the Agent service connects after an Agent restart. A connection that previously took up to a minute to complete now happens in under 10 seconds!

Bug Fixes

Right Click Tools

  • Remote Software Center:
    • Fixes access to the Right Click Tools menu when right-clicking a device on the Applications tab. (Customer-Reported Bug 10636)
    • Removes non-functional device list carets on the Applications tab.
  • System Information: Restores sorting functionality for the Pending Restart, OS Install Date, and Last Boot Time columns. (Customer-Reported Bug 10771)
  • Enable/Disable Account: Fixes a failure when the username includes a dot. (Customer-Reported Bug 9230)
  • Content Distribution Monitor Dashboard: Fixes incorrect color assignments for 'In Progress' and 'Error' statuses. (Customer-Reported Bug 3466)
  • Console Dashboards: Fixes greyed out Right Click Tools menus. (Customer-Reported Bug 9029)

Privilege Manager

Client Settings: Removes ineffective Debug mode option that did not override Recast Agent logging level settings.

Recast Management Server

Agent Gateway: Fixes an issue with Agent Gateways failing to reconnect and resynchronize data upon Recast Management Server startup.

End of Life Announcements

Shift Left Decommission: Recast Software will retire Shift Left on April 10th, 2024.
To learn how Recast Software can meet the needs of your Help Desk teams with Right Click Tools, please reach out to your Customer Success Manager. For assistance throughout the transition process, contact Recast Support.

Recast Software Version 5.2.2309.1504

Release Date: September 20, 2023

Upgrade to this Recast Software bug fix release by downloading Version 5.2.2309.1504 from the Recast Portal. For instructions on updating your system to this version, see our articles on upgrading Right Click Tools and Endpoint Insights. This release does not include any changes to Shift Left, Privilege Manager or Application Manager.

New! Recast Release Notes now include internal work item numbers for customer-reported bugs — making it easier to recognize when a specific bug fix is included in a release.

Bug Fixes

Recast Management Server

  • RMS User Account: Fixes an issue with large numbers of entries being added to the Keys folder. (Customer-Reported Bug 9929)
  • Agent Gateway: Fixes the following Agent Gateway installer error when attempting to configure RMS: 'Could not load file or assembly…The system cannot find the file specified.' (Customer-Reported Bug 10814)
  • Recast Agent: Fixes an issue where an Agent switched to Standalone mode still behaves as if enrolled with the Recast Management Server.
  • Service Connections: Fixes a 401 error when testing an Azure Active Directory service connection.
  • Audit Log: Fixes display issues for audit log and device tool results. 
  • Logs: Adds missing information level logging when Recast Management Server, Agent Gateway and Agents are connected.

Right Click Tools

  • Console Dashboards: Fixes an issue where clicking away from a dashboard immediately clears its data and resets the dashboard. (Customer-Reported Bug 10138)
  • Kiosk Manager: Fixes loading issues and missing audit log entries when attempting to apply a kiosk profile. (Customer-Reported Bugs 9717 & 9851)

Endpoint Insights

  • Hardware Inventory: Adds missing docking station serial numbers. (Customer-Reported Bug 9059)
  • Recast Agent: Adds a missing User.exe Schedule task.

Recast Software Version 5.2.2308.103

Release Date: August 2, 2023

Upgrade to Version 5.2.2308.103 by downloading it from the Recast Portal. For instructions on updating your system to this version, see our articles on upgrading Right Click Tools, Endpoint Insights and Privilege Manager.

Bug Fixes

Recast Management Server

  • Recast Agent
    • Fixes an issue with unconnected and unauthorized Agents attempting to connect.
    • Fixes an issue with the Agent log not being created.
  • Agent Gateway
    • Fixes an issue running actions to Internet-connected devices using an additional Agent Gateway.
    • Fixes an issue where the Agent Gateway, Recast Management Server, and Configuration Manager console do not display or explain failed actions.

Recast Portal

Fixes access to archived versions of Endpoint Insights, Recast Agent Gateway, Shift Left Mid Server Component, and Shift Left ServiceNow OnNow App Activation.

Right Click Tools

  • Remote Software Center: Fixes inconsistencies in the number of applications returned.
  • System Information: Fixes inconsistencies in the number of user profiles returned.
  • Show Collections - Advanced: Fixes inconsistencies in the number of collections returned.
  • AD LAPS Password: Fixes a 'Result returned was not an ADComputer object' error.
  • Content Distribution Monitor: Fixes inconsistencies in the results returned.
  • Console Dashboards: Fixes inconsistencies in the number of OUs, collections, and software update groups returned.

Endpoint Insights

Fixes an issue with Dell and Lenovo docking station models not being detected.

  • Temporary account: Fixes temporary account expiry times resetting too early.
  • Activation codes:
    • Fixes unused activation codes appearing as expired.
    • Removes the ability to create an activation code without a validity period.
  • Target groups:
    • Fixes target group filtering via the search function when adding or editing group rules, user rules, and self-service rules.
    • Removes the ability to save previously searched or saved target values as a different target type.
    • Fixes OU search functionality when adding a target group target.
  • Group rules
    • Removes duplicate members from the drop-down menu when editing a group rule.
    • Fixes an error when clearing the Member field and saving edits to a group rule.
    • Removes the ability to add a group rule without selecting a domain user.




Recast Software Version 5.2.2307.1103

Release Date: July 12, 2023

To upgrade to Version 5.2.2307.1103, download it from the Recast Portal. For instructions on updating your system to this version, see our articles on upgrading Right Click Tools, Endpoint Insights and Privilege Manager.

The Application Manager catalog is expanding!
See Recently Added Software for a list of 45 new applications you can now deploy using Application Manager.

Features

Endpoint Insights

Bug Fixes

Right Click Tools

  • Web Dashboard Trends: Fixes missing snapshots on dashboard trend graphs.
  • BitLocker Compliance: Fixes the 'Could not find the AD object' error when attempting to use the AD BitLocker Recovery Keys tool.
  • Multi-tab Tools: Removes the black banner that duplicates the heading for Remote Software Center, System Information, and Client Information tools.

Privilege Manager

  • Recast Agent: Fixes a 'Managed User Not Found' error when trying to use a new activation code.
  • Temporary Account: Fixes an incorrect expiry time calculation.
  • Target Groups: Fixes an issue with target group client settings not being saved to the database.
  • Active Directory: Fixes an issue with the Active Directory search function.

Recast Management Server

Audit Log: Fixes missing records and formatting issues on the Audit Results page.

Recast Agent

  • Licensing: Fixes license check failures for Agents connected to an Agent Gateway.
  • Installation: Fixes issues and offers silent install for Recast.Agent.User.exe.




Recast Software Version 5.1.2306.203

Release Date: June 7, 2023

Upgrade to this Recast Software bug fix release by downloading Version 5.1.2306.203 from the Recast Portal.

For instructions on updating to this version, see our articles on upgrading Right Click Tools and Endpoint Insights. This release does not include any changes to Shift Left, Privilege Manager or Application Manager.

Bug Fixes

Recast Management Server

Fixes issues loading Active Directory and Configuration Manager service connections.

Right Click Tools

Tools

Client Information: Fixes an issue on the Applications tab where the Install State displayed incorrectly.

Dashboards

  • Software Updates Web Dashboard: Fixes missing results for new trends on the Trends dashboard.
  • Software Updates Deployment Status (SUDS) Console Dashboard: Adds missing Name and KB Article fields when copying and pasting rows from the dashboard to other applications.

Recast Builder

  • Fixes single grid and two grid results that weren't being returned.
  • Fixes an issue with the BitLocker - Add Protectors And Encrypt action where the Key Protectors could not be added as input parameters.
  • Fixes an agent.sqlite error in the Re-Enroll Agent template.

Kiosk Manager

  • Fixes missing exception logging.
  • Fixes missing results when attempting to view the Applied Profile Status.

Endpoint Insights

  • Fixes errors when clicking View All Category Reports or the ConfigMgr Native report link from the Endpoint Insights node.
  • Fixes a loading error when attempting to open the Software Update Health Dashboard.




Recast Software Version 5.1.2305.507

Release Date: May 10, 2023

Version 5.1.2305.507 includes new features and bug fixes. For instructions on updating your software version, see our articles on upgrading Right Click Tools, Endpoint Insights and Privilege Manager.

Features

Right Click Tools

Recast Builder Templates: We've simplified access to our pre-built Recast actions. You'll now find the following templates within Recast Builder:

  • Add an AD User to an AD Group
  • Compare Two Users' AD Groups with Recast Builder
  • User Account Retire Protocol
  • All Client Policies
  • BitLocker Recovery Password from Device
  • Grant Remote Access
  • Reboot if Pending Restart Exists

NOTE: Fix Encryption Method and Re-Enroll Agent templates will be added in an upcoming release.

For more information, see Use Starter Pack Templates in Recast Builder.

Bug Fixes

Recast Management Server

  • Fixes license upload failures for trial users and Enterprise customers.
  • Fixes crashes and errors during upgrade from v4 to v5 releases.
  • Fixes an issue where the Agent Gateway approval policy was not set during upgrade from v4 to v5.
  • Fixes an error when creating an Active Directory service connection where the domain name contains a dash.
  • Fixes an endpoint error when opening the Recast Management Server application.
  • Fixes a broken audit log link from error messages.

Recast Portal

Fixes Recast Software licensing that incorrectly ended one day prior to subscription expiration.

Right Click Tools

Tools

  • Remote Windows Security, Remote Software Center, System Information, and Client Information
    • Fixes an issue where selecting all results on a filtered list selects all results rather than filtered list results.
    • Fixes the Expand All/Collapse All function so that it works consistently with a single click.
  • Remote Windows Security
    • On the Firewall Rules tab, fixes field population when the first child device is added.
    • On the BitLocker tab, renames the Devices column to Drive Letter (as it was back in v4 releases).
  • System Information
    • On the Windows Updates tab, fixes Description column population.
  • Client Information 
    • On the Cache Details tab, fixes Size column population, as well as content availability during data loading.
    • On the Boundaries tab, fixes missing devices when expanding the boundaries under each boundary group
  • Unlock User Account
    • Fixes a failure when the username includes a dot.

Console Dashboards

  • Software Updates Deployment Status (SUDS)
    • Fixes an issue where the console dashboard showed no progress while data appeared to load in the Recast Management Server audit log.
    • Fixes quota violations for Right Click Tools Standalone deployments. 

Web Dashboards

  • Trends
    • Fixes missing y-axis labels on dashboard quadrants.
    • Fixes a timeout error in grid and quadrant dashboard views.
  • Software Updates Deployment Status (SUDS)
    • Fixes an error when clicking on a trend point to open a snapshot.
    • Fixes quota violations on the web dashboard

Console Extension

Adds the missing ‘Collect Analytics Data’ option in the Configure Recast Console Extension application for Enterprise Standalone deployments.

Kiosk Manager

Fixes the 'Delete Files/Folders on Restart' setting, which wasn't removing files or folders after restart as promised.

Recast Builder

Fixes an error when adding a parameter to a PowerShell script.

Endpoint Insights

Power BI Reporting

  • Adds missing Application dashboard reports in the Configuration Manager category.
  • Renames the Device Warranty report to Warranty to fix a naming conflict.

Shift Left

Unlock User Account: Fixes a failure when the username includes a dot.

Privilege Manager

  • Fixes an issue where a new Administrator user is incorrectly created when the default Administrator name is changed.
  • Fixes a 'System Exception' error on the Agents page.

Application Manager

No bug fixes in this release.

See Supported Applications for an up-to-date list of software you can deploy using Application Manager!




Recast Software Version 5.1.2304.1407

Release Date: April 14, 2023

Version 5.1.2304.1407 includes bug fixes, security enhancements, and logging improvements for Endpoint Insights. For instructions on updating your software version, see our article on upgrading Endpoint Insights.

Bug Fixes

Endpoint Insights

  • Fixes crashes of Recast.Agent.EndpointInsights.User.exe.
  • Fixes product hyperlink errors on the Microsoft Office report. 
  • Fixes an issue where the List of Computers by Dot Net Version report would not run.
  • Fixes an SQL query error that prevented some warranty information from being gathered.
  • Locates the missing Online Status of Computers by Collection report in the Endpoint / Computer category.




Recast Software Version 5.1.2303.1708

Release Date: April 5, 2023

Version 5.1.2303.1708 includes feature updates, usability improvements, and bug fixes. For instructions on updating your software version, see our articles on upgrading Right Click Tools and Privilege Manager.

PLEASE NOTE: We recommend that our Endpoint Insights customers skip Version 5.1.2303.1708 and update their systems to Version 5.1.2304.1704.

Features

Shift Left

Support for ServiceNow Update: Shift Left now supports the Tokyo release of ServiceNow.

Right Click Tools with Recast Management Server

Web Dashboards: New toast notifications make it clear when a Right Click Tools dashboard snapshot or trend is being created and when it is ready.

Application Manager

The Application Manager catalog is expanding! See Recently Added Software for a list of 51 new applications you can now deploy using Application Manager.

Bug Fixes

Right Click Tools

  • Fixes an issue where task sequences and packages wouldn't run from Remote Software Center.
  • Fixes an issue where successfully installed packages were showing as uninstalled.

Recast Management Server

  • Trends Dashboard 
    • Fixes data point mismatches between quadrant and expanded views.
    • Removes an extra, unexpected line that appeared in some quadrant views.

Privilege Manager

  • Fixes an issue with the ‘Add local group’ side panel reopening in error.
  • Fixes an issue where default configuration setup could continue without a required group rule.

Recast Components

  • Replaces missing analytics for Recast Agent and Recast Proxy starts.




Recast Software Version 5.0.2303.709

Release Date: March 8, 2023

Upgrade to the newest bug fix release by downloading Version 5.0.2303.709 from the Recast Portal.

For instructions on updating your software version, see our articles on upgrading Right Click Tools, Endpoint Insights, and Privilege Manager.

Bug Fixes

Right Click Tools

  • Fixes an issue where the 'Set LAPS Password Expiration' tool did not open.
  • Fixes issues with Right Click Tools missing from some console extension menus.
  • Fixes issues with some console extension menu options being enabled in error when right-clicking on a user group.
  • Fixes an error where disabling ping and setting ‘Ping Before Running Tools’ to ‘false’ still produced an attempt to ping devices when using Interactive PowerShell Prompt, Manage Computer, Open Regedit, Connect to C$, and Open Client Installation Log File Folder (Try saying that last one five times fast!).
  • Kiosk Manager
    • Fixes an issue with Automatic Login count limits not being applied.
    • Fixes an issue with Kiosk Manager scheduled task deletion.
  • Recast Builder
    • Fixes an issue with Builder actions not running via a Recast Proxy route.
    • Updates pre-built templates to work with Version 5 releases.
    • Fixes an issue where Recast Runner did not open from the Software Updates Deployment Status console dashboard.

Endpoint Insights 

  • Fixes an issue where Dell devices did not return warranty information.
  • Fixes missing Online Status of Computers by Collection report.
  • Fixes an issue where the Report Viewer did not display a selected report when ‘Run in ConfigMgr Console Process’ was disabled.
  • Fixes missing images and links for sample Endpoint Insights reports.
  • Fixes the Software Dashboard title and moves the report set to the Software category.
  • Fixes missing data on the System Boot Status Dashboard.

Privilege Manager with Recast Management Server

  • Fixes issues where default configuration setup could continue without a required target or group rule.
  • Fixes an incorrectly disabled button when returning to the ‘Specify target’ step during default configuration setup.
  • Fixes an error that prevented target group deletion.
  • Fixes an issue with the ‘Add local group’ side panel reopening in error.

Recast Management Server

  • Resolves an installation failure when deploying Recast Agent Gateway on a different server than the Recast Management Server.
  • Fixes an SmsProvider error when opening the Recast Management Server interface.

Application Manager

No bug fixes in this release.

See Supported Applications for an up-to-date list of software you can deploy using Application Manager!




Recast Software Version 5.0.2302.2202

Release Date: February 22, 2023

Upgrade to the newest bug fix release by downloading Version 5.0.2302.2202 from the Recast Portal.

For instructions on upgrading your software version, see Upgrade Right Click Tools and Upgrade Endpoint Insights.

Bug Fixes

Recast Management Server

  • Fixes issues where the installation wizard would end prematurely with error (-2147024885) or (-532462766).

Trend Graphs

  • Fixes an issue where x-axis labels displayed incorrectly.
  • Fixes an issue with data trending at 100% or 0% being cut off the graph.
  • Fixes missing input parameters in audit log results.
  • Fixes an error when expanding a dashboard quadrant to full screen view.
  • Fixes an ‘item with the same key has already been added’ error.

Right Click Tools

  • Fixes an issue where the Configure Recast application would not open from the Right Click Tools node.
  • Fixes Enterprise licenses displaying as Community licenses.
  • Fixes an issue where selecting multiple devices in the console would open multiple windows for just the first device selected.
  • Software Updates Deployment Status console dashboard: Fixes issues where the snapshot icon did not display and snapshots were not created in Recast Management Server.

Endpoint Insights 

  • Battery-related reports: Fixes an issue on where devices with no battery were not displayed.
  • List of Computers by Battery Health: Fixes a ‘Divide by zero’ error when opening the report.
  • Locate Computers by Username: Fixes the SQL query.
  • TLS-related reports: Adds missing protocol settings.
  • Fixes an issue where virtual monitors were not displayed as ‘Active’.
  • Fixes an issue where WMI class returned no results.


Recast Software Version 5.0.2302.1001

Release Date: February 10, 2023

Build: 5.0.2302.1001

Recast Software Version 5.0.2302.1001 includes new features and performance improvements as well as bug fixes that resolve Configuration Manager Version 2207 Compatibility issues. This release is recommended for all Recast customers.

Upgrade Steps

Deploy this major release by downloading Version 5.0.2302.1001 from the Recast Portal then following the steps detailed in:

Version 5 Features

Infrastructure Update

Recast Software’s 5.0 release is underpinned by a software infrastructure update. Major changes under the hood won’t change core functionality, but they do offer immediate performance and stability improvements, and set Recast up to develop great new product features in 2023.

From here on, all product improvement and maintenance will be developed on the new infrastructure. Recast will continue to support software versions released within the previous two years (currently version 4.8 and above) but access to new features and bug fixes will require an update to a 5.x release.

Recast Management Server

Updated Design: You may notice subtle differences in the look and layout of pages of the Recast Management Server web interface. Some design changes have resulted from our infrastructure update, others were developed to improve usability and accessibility. The navigation panel has been reorganized for the new Agent Gateway and Service Connection pages, and font colors have been adjusted as needed to meet compliance standards and increase readability.

Agent Gateways: This new on-premises component connects your Recast Management Server to your Recast Agents, allowing actions to be run against endpoints at scale. An Agent Gateway is deployed, authorized and populated automatically during Recast Management Server installation. To learn more, see Agent Gateways.

Service Connections: You can now view, edit and delete your Recast Management Server connections to Active Directory domains, Configuration Manager, and MBAM in one place — the Service Connections page. Service connections are detected and populated automatically when you install Recast Management Server.

Easier Report Drilldown: Right Click Tools web dashboards and dashboard trends now display tabbed views, making it easier to select and see information associated with a pie chart segment.

Quicker Reporting: Thanks to the Recast software infrastructure update, dashboard reporting results return faster.

Right Click Tools

Tools: We've adjusted the location of a few tools.

Scopes: Scopes are now created automatically in the background when you create a route or limit user permissions to a set of devices.

Privilege Manager

Privilege Manager functionality is now integrated into Recast Management Server. You can view and manage Privilege Manager Licenses, Recast Agents, Agent Gateways, Service Connections, and Settings in the RMS web interface.

For a video walkthrough of what's new in 5.0, see Recast 5.0 Release Tour | YouTube.

Bug Fixes

Right Click Tools

Version 5 resolves Microsoft Configuration Manager v2207 compatibility issues:

  • Attempting to run an action no longer results in an 'Access Denied' error
  • Attempting to run a dashboard no longer produces a 'Method not found' error
  • Right-clicking on devices returned by dashboards doesn’t crash the Configuration Manager console
  • Kiosk Manager doesn’t open multiple tabs of the same web page at initial launch

End of Life Announcements

This version includes changes to the supported operating systems and software versions.

End of support for Microsoft Windows Server 2012 R2: To upgrade to Recast Software Version 5, you must update your operating system to Windows Server 2016, 2019 or 2022.

End of support for Recast Software releases prior to Version 4.8: For assistance updating your software version, contact Recast Support.




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