Upgrade Endpoint Insights Version

Upgrading to the latest release of Endpoint Insights gives you access to new reports, performance improvements and bug fixes. You can download the most recent version of Endpoint Insights from the Recast Portal

All Recast software components, including Recast Management Server, Recast Proxies, and Recast Agents, can be installed right over the existing version. When you install a new version of Endpoint Insights, it creates an updated Recast Agent application in Configuration Manager that you can use to deploy over existing agent installations.

Upgrade Workflow

When upgrading Endpoint Insights with Recast Management Server, install new versions of Recast software in the following order:

  1. Recast Management Server
  2. Recast Proxies
  3. Endpoint Insights
  4. Recast Agents

NOTE: When Recast Management Server and Recast Proxy are installed on the same computer, both are updated when you run the Recast Management Server installer.

Install an Update

To install an update, double-click on the installation file downloaded from the Recast Portal and follow the installer prompts.

You can check that the upgrade is complete under Programs and Features.

Uninstall an Update

If ever required, you can revert to a previous version of Endpoint Insights by downloading an archived release and installing it over the more recent software version.

To download an archived release:

1. Log into the Recast Portal.

2. Click the Resources tab and select Archived Releases

3. In the Download column, click the blue download icon for the software version you want to install.