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Getting Started
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Single Product
Install Right Click Tools Enterprise
Right Click Tools
RCT Browser Extension
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Privilege Manager
Application Manager
Multi-Product
Release Notes
v5 Releases
5.9 Releases
5.9.2505.2307
New
5.9.2504.1505
5.9.2503.1805
5.9.2502.2105
5.8 Releases
5.8.2501.1406
5.7 Releases
5.7.2412.604
5.7.2411.1105
5.7.2410.1403
5.6 & Earlier
5.6.2409.701
5.5.2406.1703
5.5.2405.1503
5.6.2407.1103
5.5.2404.1007
5.4.2403.901
5.4.2402.1403
5.4.2401.1004
Recast Management Server
General
About RMS
System Requirements
FAQ
Network Architecture Diagrams
RMS Components
RCT with RMS
RMS with Standalone Gateway
Application Manager
Installation
SQL Server Permissions
Install RMS With Proxy
Install RMS Without Proxy
Install Recast Proxy
RMS with Web Proxy
Deploy Agents
Set Database Recovery Model
Uninstall RMS
Proof Of Concept
Antivirus Exclusions
Administration
Agents
Agent Gateways
Licenses
Limiting Rules
Limiting Rules Overview
Manage User/Group Limiting Rules
Manage Route Limiting Rules
Permissions
View/Edit Role Permissions
Assign Roles
Custom Role Templates
Proxies
Routes
Service Connections
Settings
Web Dashboards
Troubleshooting
Logs
SQL Server
RMS Installation
RMS Installer
Certificates
Test TCP 444 Connection
Firewall Requirements
License Updates
Server Migration
RMS Interface
Menu Items Missing
Local Recast Admin Group
500.19 IIS Error
500.30 IIS Error
500.31 IIS Error
503.2 IIS Error
Recast Proxy
Recast Agent Issues
Verify SMS Provider Server Name
Invalid URI: The Hostname Could Not Be Parsed
Failed to call server action SetRolePermissions
Right Click Tools
General
Right Click Tools Features by Edition
System Requirements
Network Architecture Diagrams
FAQ
Installation
Enterprise Edition
Right Click Tools with RMS
Installation Workflow
Install RCT Console Extension
Install RMS with Recast Proxy
Configure RMS for RCT
Deploy Agents for RCT
Licensing
View License Details
MSI Command Line Switches
Right Click Tools Standalone
Installation Workflow
Install Enterprise Standalone
License Right Click Tools Standalone
Licensing Without Internet
View Installation & License Details
Edit Tool Install Location
Right Click Tools for Intune
Community Edition
Install and License Right Click Tools Community Edition
Right Click Tools for Intune
Upgrade to Enterprise
Configuration
Right Click Tools with RMS
Configuration Overview
Configuration Workflow
RMS Settings
Right Click Tools Standalone
Configuration Workflow
Standalone Settings
Permissions
Permissions/Actions for RCT
Roles
Assign Role
Custom Role Templates
Recovery Key Access
BitLocker Recovery Keys in AD
BitLocker Recovery Keys in Entra ID
LAPS Recovery Keys
Recast Proxy
Overview
Authorize Proxy
Create Proxy Route
Configure to Run Actions as Service Account
Configure to Manage Tasks
Recast Agent
Overview
View Recast Agents
Authorize Recast Agent
Run Actions Using Agent
Agent Gateway
Overview
Install Agent Gateway
View Agent Gateways
Authorize an Agent Gateway
Fast Channel
Overview
Prerequisites
Import Fast Channel Script
Create a Fast Channel Route
Determine Devices Routed via Fast Channel
Verify Actions Run Over Fast Channel
Upgrades
Upgrade Version
Uninstall Version
Update Notification Setting
Add RMS to RCT Standalone
Tools
Find the Tools
Access Tools in Intune
User Management
Change Password
Email User
Enable/Disable Account
Security Groups
Unlock Account
User Devices
User Status Messages
Add Users to Collection(s)
Remove Users from Collection(s)
Device Management
Client Actions
Application Deployment Evaluation
Discovery Data Collection
File Collection
Hardware Inventory
Policy Retrieval & Evaluation
Send State Messages
Software Inventory
Software Metering Usage
Software Updates Deployment
Software Updates Scan
State Message Cache Cleanup
Windows Installer Source Update
Client Tools
Remote Software Center
Client Information
Add Device(s) to Collection
Change Cache Size
Clear Cache
Open Installation Log Folder
Open Client Log File Folder
Refresh Updates Compliance State
Repair Client
Rerun Deployment
Restart SMS Agent Host Service
Run Client Check
Show Collections - Advanced
Stop ConfigMgr Client Activities
Uninstall SCCM Client
Console Tools
System Information
AD Security Groups
Connect to C$
Delete Device(s) from AD
Delete Device(s) from ConfigMgr
Disable/Enable Devices in AD
New
Group Policy Update
Interactive Command Prompt
Interactive PowerShell Prompt
Manage Computer
Open Event Viewer
New
Open Regedit
Ping System(s)
Running Processes
Send Notification
Wake on LAN
Cancel Restart / Shutdown
Schedule Restart or Shutdown
Restart System(s)
Shutdown System(s)
Application Management
All Status Messages
Deployment Launcher
Content Distribution
Content Information Tool
Content Status Tool
Redistribute Failed Transfers
Security
Remote Windows Security
BitLocker Recovery Keys
All BitLocker Keys
New
ConfigMgr BitLocker Keys
AD BitLocker Keys
MBAM BitLocker Keys
Entra ID BitLocker Recovery Keys
BitLocker Status
AD LAPS Password
Set LAPS Password Expiration
Dashboards
Web Dashboards
AD Cleanup
BitLocker
LAPS
Software Updates
Agent Management
New
Console Dashboards
AD Cleanup
BitLocker
Updated
Content Distribution
Hardware & Firmware
LAPS
SUDS
Kiosk Management
Recast Automation
Troubleshooting
Logs
Common Issues
Common Error Messages
Database Issues
Permissions
Recast Agent
Content Distribution
Kiosk Management
WMI Connectivity
Endpoint Insights
General
System Requirements
Device Warranty
Warranty FAQ + Manufacturers
Warranty Report Details
Warranty Data Source Check
Onboarding FAQ
Installation & Upgrades
Endpoint Insights with RMS
Implementation Workflow
RMS with Recast Proxy
Endpoint Insights with RMS
Recast Agent
Endpoint Insights Standalone
Implementation Workflow
Install EI Standalone
Install Recast Agent
Upgrade Version
Notification Settings
Uninstall
Configuration
Reports
View Reports
Configuration Manager
ConfigMgr Site
Application and Packages
Dashboards
Device Warranty
Endpoint
Computer
Computer Details
Monitor
Server/Roles and Features
Endpoint Type
Security
Software Updates
Endpoint Protection
Local Accounts and Groups
Dashboards
Share
Software
MS Office
Software Inventory
SQL Server
ODBC
User Programs
Users
Troubleshooting
Privilege Manager
Privilege Manager with RMS
System Requirements
Installation & Upgrades
Implementation Workflow
Set Up Entra ID for Privilege Manager
Licensing
License Key Delivery
Upload Licenses to RMS
View License
Version Upgrade
Permissions
Assign Administrator Role
View Administrator Permissions
Configuration
Initial Setup
Target Groups
Group Rules
User Rules
Add User Rule
Self-Service Rules
Agents
View Agents
Retrieve Temporary Password
Generate Activation Code
Reports
Activation Codes
Retrieved Passwords
Privilege Manager Legacy
General
About Privilege Manager Legacy
System Requirements
Installation
Server Components
Portal
Agent Gateway
Client Components
Agent Installation
Client Installation
Support Scripts
Create Database
Install IIS Features
Azure PaaS Platform
Self-Hosted Azure PaaS Resources
Portal Authentication
Automatic Continuous Deployment For Azure PaaS Platform
Implementation Workflow
Uninstall
Administration
Portal
Portal Administration
Settings
License Management
Load Licenses
Website Configuration
Temporary User Accounts
Self Service Configuration
Activation Code Validity
User Account Validity
Group Member Validity
Predefined Reasons
Website Administration
web.config
Custom Reports
Log Files
ADMX Templates
Azure AD Integration
Add Azure AD Tenant
Usage Scenario - Azure Active Directory
Client
Force Configuration Update
Database
Moving Database to a New SQL Instance
Features
Portal
Portal Front Page Overview
Main Menu
Configuration
Reporting
Service Desk
Settings Pages
Portal Configuration
Configuration Rules
Managed Groups
Add Or Modify a Managed Group Rule
Modify Group Settings
Copy Managed Group Rules
Managed Users
Overview
Create or Modify a Managed User Rule
Local Groups
Overview
Create a Local Group
Modify a Local Group
Local Users
Overview
Create a Local User
Modify a Local User
Workgroup Computers
Overview
Create a Workgroup Computer
Modify a Workgroup Computer
Managed Groups
Reports
Computers Report
Group Rules Report
User Rules Report
Client
Temporary Account Activation
Self-service
Local Temporary Account
Logged On User Has Permissions To Use Self-service
Logged On User Does Not Have Permissions To Use Self-service
Domain Account
Credential Provider Configuration
Activation Type Comparison
User Account Activation Code
Service Desk
Unmanaged Account
Create Unmanaged Account Rule
Modify Unmanaged Account Rule
Retrieve Password
Reset Passwords
Generate Activation Code
Settings
Active Directories
Add Or Modify Directory
Change Database
Shared Components
Grid
Usage
Filter
Categories
Create a Category
Modify a Category
Navigation And Data Area
Toolbars
Active Directory Search
Privilege Manager Legacy API
v1.0 Reference
API Managed Groups
Computer Managed Group Rules
List Rules
Get Rule
Create Rule
Delete Rule
Update Rule
Actions
Generate Activation Code
v2.0 Reference
Active Directory Computers
List Computers
Privilege Manager Legacy Security
Privilege Manager Security Overview
Troubleshooting
Common Issues
Unable to Access Portal
Collecting Logs
Application Manager
Application Manager with RMS
General
AM System Requirements
Network Architecture
Application Manager Catalog
Migrating to AM with RMS
Installation & Upgrades
Implementation Workflow
ConfigMgr Setup
Intune Setup
Licensing
Upgrade Version
Configuration
Initial Setup
Default Configuration Overview
Application Manager Prerequisites
Define Deployment Environment
Select Default Distribution Point Group
Define Deployment Processes
Review & Submit Configuration
Applications
View AM Catalog
Add Custom Application
Deploy Application
Reimport Applications
Update Application Versions
Manage Applications
Remove/Delete Application
Deployment Processes
View Deployment Processes
Add Deployment Process
Edit Settings
Manage Applications
Pause Deployment Process
Updated
Delete Deployment Process
Global Settings
View & Manage Settings
Add Environment
Test Integration
View Inherited Settings
Delete Integration
General Settings
Deployment Process Settings for MECM
Deployment Process Settings for Intune
Deployment Settings for MECM
Deployment Settings for Intune
Troubleshooting
Logs
Common Issues & Errors
Access to Path Denied
Unable to Connect to Remote Server
Application List Greyed Out
Applications Missing from Enterprise Catalog
Recast Proxy Service Stopped
Applications Will Not Download
Application Manager Legacy
General
System Requirements
Prerequisites
Network Requirements
Service Description
Platform Description
Background Processes
Client Applications
Packages
Service Termination
AM Portal
AM Portal Authentication
Download AM Integration Client
ID & Key for AM Client
User Roles
Select AM Applications
Custom Applications
Create Custom Application
Intune Detection Rules
MECM Detection Rules
AM for MECM
Product Description
Network Architecture
Prerequisites
Platform Requirements
MECM Requirements
MECM Setup
Installation
Implementation Workflow
Install
Application Manager for MECM First Run Configuration
Install AM for MECM in Closed Environment
Uninstall
Configuration
Overview Tab
Integration Settings
Enable Integration
Update Version
Deployment Processes
Overview
General Settings
Application Settings
Deployment Type Settings
Deployment Settings
Applications
Add an Application to a Deployment Process
Existing Deployments
Re-import Application
Remove Retired Applications Automatically
Application Naming
Task Sequences
Task Sequence Automatic Update
Change Automatically Updated Task Sequence
Server
Change Server
Email
Media & Email Settings
Email Templates
Troubleshooting
FAQ
AM for Intune
Product Description
Prerequisites
System Requirements
Permissions
Installation
Grant Access to Azure AD
Grant Access for Someone Else
Link Tenant with AM
Additional Permissions For Application Group Feature
Uninstall AM for Intune
Configuration
Deployment Processes
New Deployment Process
Deployment Settings
Application Settings
Application Groups
Suggested Deployment Processes
Exclude a Device From Application Group Deployment
Troubleshooting
FAQ
AM for WSUS
Product Description
Prerequisites
System Requirements
Automatic Approval Settings
WSUS Groups
Installation
Install
First Run Configuration
Install in Closed Environment
Install in Downloader Mode
Uninstall
Configuration
General Settings
Publish Server Certificate
Add New Application
Change the WSUS Server
Update Application Manager
Proxy Server
Troubleshooting
Import Error
Cannot Connect to Recast Services
Cannot Download Applications
End-of-Life Schedule
Home
Endpoint Insights
Endpoint Insights Troubleshooting
Logs for Endpoint Insights
When troubleshooting, Recast Support may ask you for information from the logs. This section includes information about where logs are stored, and how to get them to us.
Docking Station Data Missing/Generic Model Names
SSRS Retrieving Data from Incorrect Source
Computer Details Report Issues
Hardware Inventory Functionality
HP or Microsoft Surface Warranty Date Issues