Warranty Data Source Check

In the Configuration Manager database, under the ES_Warranty3 view, you can confirm what source WIR is using to collect a PC’s warranty information. Ideally, you'll want to see most data coming from Code 1, which indicates that the warranty end date source is the manufacturer’s website.

Data source codes

Code
Definition
1
Manufacturer’s website date
2
Cisco detection method used
3
Panasonic detection method used
4
Reserved
5
Only a shipping date is provided; assumes that only a one-year warranty applies
6
Manufactured start date, as collected from the manufacturer’s web service, used to calculate the warranty end date; assumes that a 15-month warranty applies
7
Retrieved warranty end date used to calculate the warranty start date and warranty end date is expired
8
Retrieved warranty end date used to calculate the warranty start date and warranty end date is NOT expired
9
Acer / Gateway detection method used
10
Invalid serial number was provided
11
Virtual machine
13
Only a shipping date is provided from Dell; assumes that only a one-year warranty applies
20
Warranty details validated by Recast
21
BIOS date was used as the warranty end date for a known manufacturer
22
BIOS date was used as the warranty end date for an unknown manufacturer
31
Warranty end date for a Microsoft Surface was successfully obtained
45
Avocor Detection method - Leverages BIOS date with 3 years standard warranty added to it
55
Warranty end date for an HP was obtained through our secondary method
100
Registration (first phase) for Microsoft Surfaces and Apple products was successful
100+
System will automatically recheck warranty details
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