New Articles

  1. Delete a Group Rule

    To delete a group rule: On the Group Rules page, click the Delete icon to the left of a group rule and confirm the deletion.
  2. Edit a Group Rule

    To edit a group rule: 1. On the Group Rules page, click the Edit icon to the left of a group rule. 2. In the side panel that opens, edit the Local Group , the Member  (Administrator, Temporary Administrator, Local Administrator), the V ...
  3. Network Architecture: RMS with Standalone Agent Gateway

    Your Recast Management Server can be configured with one or more Agent Gateways. During Recast Management Server installation, a single Agent Gateway is installed automatically on the same server as RMS. Adding standalone Agent Gateways to your arch...
  4. Install Right Click Tools with RMS

  5. Network Architecture: Right Click Tools with RMS

    Most Right Click Tools installations connect to the Recast Management Server, the hub for Recast Enterprise products. To make the most of Recast Management Server features, Right Click Tools implementations often include Recast Proxies, Recast Agents, and Agent Gateways.
  6. Test TCP 444 Connection

    You can verify that TCP traffic is enabled on port 444 by running the Test-NetConnection command in PowerShell.
  7. No Such Interface Supported Error

    A No such interface supported error may be thrown by the local Windows Management Instrumentation (WMI) Service if you attempt to access functions from a host that blocks WMI requests or where there is a firewall between hosts. You can use the Windows Management Instrumentation Tester (WBEMTEST) to check if WMI access is being restricted on a remote host.
  8. Computer Details Report Issues

    If the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.
  9. Right Click Tools Roles

  10. Identify Devices Failing Client Validation

    A PowerShell script for identifying agent devices failing client validation against a Recast Management Server.