Recast Agents

After installing Recast Agents, they can be used to run Right Click Tools actions or for Fast Channel Support.

View Recast Agents

The Recast Management Server Agents page shows all agents installed in your environment, as well as their software Version and whether they are Connected and/or Authorized.

Authorized Agent Screenshot

NOTE: If an authorized agent doesn't appear to be Connected, Recast Management Server may not currently be able to connect to it, or a certificate on the client may not be functioning properly.




Authorize a Recast Agent

Installed agents must be authorized before they can be used to run actions. The Recast Management Server will automatically approve any agents that connect from the same domain as the Recast Management Server. Agents connecting from a different domain (or from a workgroup computer) must be approved manually, unless you've edited the default setting to approve all agents automatically. 

Approve an Agent Manually

To approve an agent manually in RMS:

1. On the Recast Agents page, click the Edit icon to the right of the agent you want to authorize.

2. In the Edit Recast Agent window, enable the Authorized checkbox and click Save.

Approve All Agents Automatically

You can choose to have your Recast Management Server automatically authorize all agents regardless of the domain where they're installed.

To approve all agents automatically:

1. In your Recast Management Server, navigate to Administration > Settings

2. Under Recast Management Server, click the Edit icon to the right of Recast Agent Approval.

3. In the Change Setting window, choose Automatically Approve All Agents from the Value drop-down.




Configure Actions to Run with a Recast Agent

A Recast Agent is a service running on a computer that acts as a Right Click Tools client. When the Agent service is running, Right Click Tools actions can run under the system account, which means that Local Admin is not required to run actions. Agents can be very helpful in running Right Click Tools actions against untrusted domains or on workgroup computers.  

Prerequisites 

Authorize the Agent

The Recast Management Server will auto approve any agents that connect from the same domain as the Recast Management Server. If a Recast Agent connects from a different domain (or from a workgroup computer) it must be manually approved.

To approve the agent manually:

1. Open the Recast Management Server interface or Configure Recast Management Server application.

2. Navigate to Agents

    On the Recast Agents page, your new agent should be visible with Authorized disabled.

3. Click the Edit icon to the right of the agent you want to authorize.

4. When the Edit Recast Agent window opens, click Authorized and Save.

Authorize in Recast Management Server

Once edited and saved, the agent will appear as Authorized in the Recast Agents table.Authorized Agent Screenshot

Check Route Order

To make all actions run using the Recast Agent, make sure that the Recast Agent route appears at the top of the table on the Routes page. Then any device with the Agent installed will run through the Recast Management Server to the Agent computer and will be run as the system account.

Click Save to finalize any changes.

Agent Route at the top of the Routes list




Delete a Recast Agent

Deleting an agent on the Recast Agents page, removes it from the database and revokes the client certificate, but agent uninstallation must be done manually.

To delete an agent in RMS:

1. On the Recast Agents page, click the Delete icon to the right of the agent you want to remove.

2. In the Delete Recast Agent window, click Delete.