New Articles

  1. All-in-One Computer View

    The All-in-One Computer View offers a detailed summary about an individual computer.
  2. Software Dashboard

    By default, Configuration Manager reports display software applications alphabetically. The Software  Dashboard sorts installed applications according to software publisher, application name, and version, eliminating the need to export and filter...
  3. Deployment is in Error Status

    Troubleshooting Steps Check if the application is already in Intune If a scheduled deployment shows an Error status, first ensure that the same application is not found in Intune already. Sometimes transferring the installation media to Azure (I...
  4. Application Manager for MECM Application Settings

    Options set on the MECM Integration - Default application settings tab in Application Manager.
  5. Proxy Permissions

    Required permission sets according to Recast Proxy use.
  6. Recast Management Server Settings

    On the Recast Management Server Settings page you can select options for many plugins and for global settings that don't belong to a specific plugin.
  7. Right Click Tools Standalone Installation Workflow

    The workflow you'll follow to implement Right Click Tools Enterprise depends on whether you're deploying Right Click Tools with Recast Management Server or Right Click Tools Standalone.
  8. Collecting Logs for Privilege Manager Troubleshooting

    If you ever have issues with your Privilege Manager environment, there may be a time where Recast Support will ask you for log files in order to troubleshoot the issue. Here's where the log files are stored, and how to get them to us. Server Compon...
  9. License Update Issues

    If you are experiencing difficulties updating your Recast Management Server licensing, there may be license files in the C:\ProgramData\Recast Software\Licenses  directory   that are conflicting with one another. Resolution You'll need to delete ...
  10. Right Click Tools Shows Community After an Enterprise License is Applied

    If Right Click Tools shows as the Community Edition after applying an Enterprise license, there are likely multiple license files in C:\ProgramData\Recast Software\Licenses that are conflicting with one another.