Popular Articles

  1. BIOS Dashboard

    Last Updated: 03/31/2023 in Endpoint Insights Endpoint Insights Reports Security Reports Security Dashboards
    Once installed, the BIOS Dashboard leverages the most recent information about BIOS and firmware details found on each computer. This data is then processed into understandable results and displayed in our easy-to-read dashboard. With the color gree...

  2. Computer Mapped Drive Details

    Last Updated: 03/31/2023 in Endpoint Insights Endpoint Insights Reports User Reports Mapped Drives
    This report provides details of mapped drives for an individual computer.

  3. Deployment is in Error Status

    Last Updated: 01/05/2023 in Application Manager Application Manager Legacy Application Manager Legacy for Intune Application Manager for Intune Troubleshooting
    Troubleshooting Steps Check if the application is already in Intune If a scheduled deployment shows an Error status, first ensure that the same application is not found in Intune already. Sometimes transferring the installation media to Azure (I...

  4. Add a Service Connection

    Last Updated: 04/14/2025 in Recast Management Server Recast Management Server Administration Service Connections
    To add a service connection: 1. On the RMS  Service Connections page, click Add Service Connection . 2. In the Create New Connection window, select a connection Type : ActiveDirectory, MEMCM, MBAM, AzureActiveDirectory (Entra ID). 3. Name...

  5. View & Manage Global Settings

    Last Updated: 05/05/2025 in Application Manager Application Manager with Recast Management Server Application Manager Configuration Configure Global Settings

  6. Hardware Inventory Functionality

    Last Updated: 03/31/2023 in Endpoint Insights Endpoint Insights Troubleshooting
    Checking hardware inventory functionality  can help you to pinpoint the source of data collection issues in Endpoint Insights. To check hardware inventory function for non-warranty data: Install the Recast Agent client on a single device.  ...

  7. View Service Connections

    Last Updated: 04/14/2025 in Recast Management Server Recast Management Server Administration Service Connections
    The Service Connections page displays the connections that allow your Recast Management Server to query information from third-party services. You can find the page in RMS by navigating to Administration > Service Connections . Service co...

  8. Computer BIOS Details

    Last Updated: 03/31/2023 in Endpoint Insights Endpoint Insights Reports Security Reports Security Dashboards
    The Computer BIOS Details dashboard provides you w ith all of the BIOS  settings for a given computer along with any BIOS upgrade details. NOTE:  The manufacturer information displayed at the top of the page is based on the computer system det...

  9. Reorder Routes

    Last Updated: 03/27/2025 in Recast Management Server Recast Management Server Administration Routes
    Newly created routes appear at the bottom of the Routes table. To make actions run using a route that is lower in the list, such as a Recast Proxy route, you must move that route above the Console Extension route in the table.  To reorder routes,...

  10. Create a Route

    Last Updated: 03/28/2025 in Recast Management Server Recast Management Server Administration Routes
    To create a route: 1. On the Routes page, click Create . 2. In the Create Route window, select the route Type  (Recast Proxy, Recast Agent, Console Extension, ConfigMgr Fast Channel, or Service Connection). For details, see Route Types...
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