Popular Articles

  1. Reorder Routes

    Newly created routes appear at the bottom of the Routes table. To make actions run using a route that is lower in the list, such as a Recast Proxy route, you must move that route above the Console Extension route in the table.  To reorder routes,...
  2. Create a Route

    To create a route: 1. On the Routes page, click Create . 2. In the Create Route window, select the route Type  (Recast Proxy, Recast Agent, Console Extension, ConfigMgr Fast Channel, or Service Connection). For details, see Route Types...
  3. View Service Connections

    The Service Connections page displays the connections that allow your Recast Management Server to query information from third-party services. You can find the page in RMS by navigating to Administration > Service Connections . Service co...
  4. Computer BitLocker and TPM Details

    This report is divided into three sections: The first section tells you about the computer itself.  The second section tells you about the TPM status. Click on the text to expand the section.  green dot: TPM has this state gray dot: TPM doesn’t...
  5. Add an Environment

    In Application Manager, you can add multiple Configuration Manager and/or Intune environments. This feature requires Recast Software v5.7.2410.1403  or later.  To add an environment: 1. On the Application Manager Settings page, click Add Envir...
  6. Update Applications With Previous Versions

    You can deploy an application to only devices that have a previous version installed by creating an application-specific collection in Configuration Manager using a query. You can then specify the application-specific collection as a target collection for a deployment process in Application Manager.
  7. Network Architecture: Recast Management Server Components

    This network architecture diagram includes all Recast Management Server components, as well as internal and external services, required to implement the full suite of Recast Software products that are connected to Recast Management Server infrastr...
  8. Browser Console Logs

    When troubleshooting Recast Management Server issues, our Support Team may ask you to provide the browser console file for the page where the issue appears.
  9. Delete an Integration

    Deleting an integration removes all configuration associated with the integration, as well as any deployment processes that are only linked to the environment(s) within that integration. This action cannot be undone. To delete an integration: 1....
  10. Computer Mapped Printer Details

    This report provides details about mapped printers for a specific computer. It will also tell you which port each printer uses.