Popular Articles

  1. Computer BitLocker and TPM Details

    This report is divided into three sections: The first section tells you about the computer itself.  The second section tells you about the TPM status. Click on the text to expand the section.  green dot: TPM has this state gray dot: TPM doesn’t...
  2. Task 1: Install Right Click Tools Console Extension

    To get you up and running with Right Click Tools Enterprise as quickly as possible, you'll first install the Right Click Tools Console Extension (aka Right Click Tools in Standalone mode). The Tools will be available in ConfigMgr—for users with ...
  3. Computer Mapped Printer Details

    This report provides details about mapped printers for a specific computer. It will also tell you which port each printer uses.
  4. Browser Console Logs

    When troubleshooting Recast Management Server issues, our Support Team may ask you to provide the browser console file for the page where the issue appears.
  5. Update Applications With Previous Versions

    You can deploy an application to only devices that have a previous version installed by creating an application-specific collection in Configuration Manager using a query. You can then specify the application-specific collection as a target collection for a deployment process in Application Manager.
  6. Local Account-Group Details for a Computer

    The Local Account-Group Details for a Computer displays details about local users and local security groups. It is also the final drill through report from   List of Local Computer Groups for an Account , List of Computers with Local Account Name ...
  7. Add a Self-Service Rule

    To add a self-service rule: 1. On the Self Service Rules page, click Add Self Service Rule . 2. In the side panel that opens, choose a rule Type: Deny Allow 3. Select Users : Everyone Domain user or group - specify or search for th...
  8. Add an Environment

    Recast Software Version 5.7.2410.1403  introduces the ability to add multiple environments in Application Manager. Both Configuration Manager and Intune environments are supported. To add an environment: 1. On the Application Manager Settings ...
  9. List of Local Computer Groups for an Account

    The List of Local Computer Groups for an Account displays Local Security Groups with a particular user or group as a member. This report drills through to: ↓ Local Account-Group Details for a Computer ...
  10. Mapped Drives by Server

    The Mapped Drives by Server  report is a handy overview report with many drill-through features. You can view the total number of computers/users mapped to each server. You can then expand this detail in order to see what computers are connected, t...