Popular Articles

  1. Update Applications With Previous Versions

    You can deploy an application to only devices that have a previous version installed by creating an application-specific collection in Configuration Manager using a query. You can then specify the application-specific collection as a target collection for a deployment process in Application Manager.
  2. View Agent Gateways

    You can view and edit Agent Gateways in the Recast Management Server interface by navigating to Administration > Agent Gateways .  By default, the one Agent Gateway added automatically during Recast Management Server installation will appear on ...
  3. Computer BIOS Details

    The Computer BIOS Details dashboard provides you w ith all of the BIOS  settings for a given computer along with any BIOS upgrade details. NOTE:  The manufacturer information displayed at the top of the page is based on the computer system det...
  4. Browser Console Logs

    When troubleshooting Recast Management Server issues, our Support Team may ask you to provide the browser console file for the page where the issue appears.
  5. Recast Software Version 5.9.2502.2105 New

    Release notes for Recast Software Version 5.9.2502.2105, released February 24, 2025.
  6. Computer Mapped Printer Details

    This report provides details about mapped printers for a specific computer. It will also tell you which port each printer uses.
  7. Add a Self-Service Rule

    To add a self-service rule: 1. On the Self Service Rules page, click Add Self Service Rule . 2. In the side panel that opens, choose a rule Type: Deny Allow 3. Select Users : Everyone Domain user or group - specify or search for th...
  8. Local Account-Group Details for a Computer

    The Local Account-Group Details for a Computer displays details about local users and local security groups. It is also the final drill through report from   List of Local Computer Groups for an Account , List of Computers with Local Account Name ...
  9. Upgrade Pre-5.4 Versions of Right Click Tools

    If you are currently running Right Click Tools Version 5.4.2402.1403 or earlier and are planning an upgrade to Version 5.9.2502.2105 or later, you'll first need to complete an intermediary upgrade to Version 5.4.2403.901. To upgrade to v5.9.2502....
  10. Computer BitLocker and TPM Details

    This report is divided into three sections: The first section tells you about the computer itself.  The second section tells you about the TPM status. Click on the text to expand the section.  green dot: TPM has this state gray dot: TPM doesn’t...