Popular Articles

  1. Application Packages Will Not Download

    When Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
  2. Recast Proxy Service Stopped

    Problem Right Click Tools Patching was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down...   as the   last mes...
  3. Computer Details Report Issues

    If the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.
  4. View Recast Agents

    The Recast Management Server Agents page shows all agents installed in your environment, as well as their software version and whether they are connected and/or authorized.
  5. Recast Version 5.11.2510.2904

    Release Notes for Recast Software Version 5.11.2510.1301, released October 15, 2025.
  6. What's New in Patching

    A detailed list Right Click Tools Patching features released within the past year. Includes the minimum software version required for each feature.
  7. Route Types

    Defines the types of routes available in Recast Management Server.
  8. List of Mapped Drives by User

    This report returns a list of mapped drives for a selected user. From this report, you can drill through to Computer Mapped Drive Details . This report is useful for identifying which mapped drives a particular user can access. ...
  9. Migrate Applications from ConfigMgr to Intune

    When you select Migrate Applications, Right Click Tools Patching will detect the applications in your Configuration Manager ARP inventory data, compare them against the Patching catalog, display the applications that match, and allow you add those applications to deployment processes.
  10. Agent Management Dashboard

    The Agent Management  Web Dashboard in your Recast Management Server displays information about Recast Agent connections to Agent Gateways.  Agent Management Charts Agents Connectivity : Displays agents according to when they last connected...