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Installed agents must be authorized before they can be used to run actions.
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Last Updated: 10/23/2025
in Patching TroubleshootingWhen Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
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Recast Right Click Tools features released within the past year.
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Rather than deleting devices from Active Directory , you can instead choose to make them unavailable using the Disable Device(s) in Active Directory tool. This action will not cause the device to lose its trust relationship with AD, and Endpoint...
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Problem Right Click Tools Patching was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down... as the last mes...
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The Recast Management Server Agents page shows all agents installed in your environment, as well as their software version and whether they are connected and/or authorized.
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Last Updated: 08/18/2025
in Insights TroubleshootingIf the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.
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Last Updated: 08/18/2025
in Patching Global Settings
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Defines the types of routes available in Recast Management Server.
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With Endpoint Insights' BitLocker and TPM Status dashboard you can quickly see the number of computers that are completely protected. In addition, you can see how many computers either need BitLocker enabled or have a TPM issue. Here’s a breakd...