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If you are selecting applications for a deployment process and the application list is greyed out, it's possible that the Application Manager license hasn't been uploaded to Recast Management Server.
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Last Updated: 02/17/2026
in Patching General InformationA detailed list Right Click Tools Patching features released within the past year. Includes the minimum software version required for each feature.
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Release Notes for Recast Software Version 5.11.2510.1301, released October 15, 2025.
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Last Updated: 12/01/2025
in Patching IntegrationsWhen you select Migrate Applications, Right Click Tools Patching will detect the applications in your Configuration Manager ARP inventory data, compare them against the Patching catalog, display the applications that match, and allow you add those applications to deployment processes.
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A single Agent Gateway is automatically deployed and authorized when you install Recast Management Server. You can also install additional Agent Gateways, to accommodate all of your Recast Agents. Each Agent Gateway must be installed on a different ...
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How to enable Console Extension debug logging and send the logs to Recast.
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Problem Right Click Tools Patching was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down... as the last mes...
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Last Updated: 11/21/2025
in Patching ApplicationsAdd custom applications to Right Click Tools Patching and include them in deployment processes, just as you do for applications from the Recast Catalog. Any custom application you add is only available within your own tenant and cannot be accessed by other Patching customers.
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Last Updated: 08/18/2025
in Insights TroubleshootingIf the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.