Popular Articles

  1. SignalR Debug Logs

    When troubleshooting Right Click Tools actions, you may be asked to collect and provide SignalR debug logs. Before doing so, you'll have to enable SignalR debug logging for your Recast Management Server. To enable SignalR debug logging: 1. On the ...
  2. Connect an Agent Gateway to the Internet

    You can extend Recast Agent connectivity to devices that are not on your local network by publishing Recast Agent Gateway to the Internet. One method of publishing Agent Gateway to the Internet is to use the Azure Application Proxy service.
  3. Retrieve a Temporary Password

    You can retrieve a local account password directly from your Configuration Manager console using the Privilege Manager console extension. You can also retrieve the password from the Recast Management Server interface. Once a password is retrieved,...
  4. LAPS Web Dashboard Trend

    The LAPS Web Dashboard Trend shows LAPS compliance over a certain period of time.
  5. Upgrade Pre-5.4 Versions of Right Click Tools

    If you are currently running Right Click Tools Version 5.4.2402.1403 or earlier and are planning an upgrade to Version 5.9.2502.2105 or later, you'll first need to complete an intermediary upgrade to Version 5.4.2403.901. To upgrade to v5.9.2502....
  6. Recast Agent Not Available in Application Manager Catalog

    A new version of the Recast Agent application becomes available from the Application Manager software catalog when the Recast Management Server version is greater than that of the Recast Agent.  Troubleshooting Steps If the Recast Agent appli...
  7. Self-Service Rules

  8. Active Directory Cleanup Web Dashboard Trend

    The Active Directory Cleanup Web Dashboard Trend shows AD Cleanup over a certain period of time.
  9. Configure Recast Management Server with a Web Proxy

    The Recast Management Server requires access to specific external domains  depending on  which Recast Software products are in use .  If you are using a web proxy on the Recast Management Server,  or on  the server run...
  10. User Rules