Popular Articles

  1. Active Directory Cleanup Web Dashboard Trend

    The Active Directory Cleanup Web Dashboard Trend shows AD Cleanup over a certain period of time.
  2. Connect an Agent Gateway to the Internet

    You can extend Recast Agent connectivity to devices that are not on your local network by publishing Recast Agent Gateway to the Internet. One method of publishing Agent Gateway to the Internet is to use the Azure Application Proxy service.
  3. Self-Service Rules

  4. Upgrade Pre-5.4 Versions of Right Click Tools

    If you are currently running Right Click Tools Version 5.4.2402.1403 or earlier and are planning an upgrade to Version 5.9.2502.2105 or later, you'll first need to complete an intermediary upgrade to Version 5.4.2403.901. To upgrade to v5.9.2502....
  5. Recast Software Version 5.9.2504.1505

    Release notes for Recast Software Version 5.9.2504 released April 16, 2025.
  6. BitLocker Web Dashboard Trend

    The BitLocker Web Dashboard Trend shows BitLocker compliance over a certain period of time.
  7. User Rules

  8. Collecting Logs for Privilege Manager Troubleshooting

    If you ever have issues with your Privilege Manager environment, there may be a time where Recast Support will ask you for log files in order to troubleshoot the issue. Here's where the log files are stored, and how to get them to us. Server Compon...
  9. Configure Recast Management Server with a Web Proxy

    The Recast Management Server requires access to specific external domains  depending on  which Recast Software products are in use .  If you are using a web proxy on the Recast Management Server,  or on  the server run...
  10. Unable to Connect to the Remote Server

    Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server  error message in the Recast Pro...