Popular Articles

  1. BitLocker Web Dashboard Trend

    The BitLocker Web Dashboard Trend shows BitLocker compliance over a certain period of time.
  2. Unable to Connect to the Remote Server

    Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server  error message in the Recast Pro...
  3. Collecting Logs for Privilege Manager Troubleshooting

    If you ever have issues with your Privilege Manager environment, there may be a time where Recast Support will ask you for log files in order to troubleshoot the issue. Here's where the log files are stored, and how to get them to us. Server Compon...
  4. Applications Missing from Enterprise Catalog

    You are licensed for Application Manager Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.
  5. Logs for Application Manager

  6. View or Edit User Role Permissions

    To view or edit the permissions associated with a Recast role: 1. Under Recast Roles , click Permissions to the right of the role. 2. In the Role Permissions window that opens, expand categories to view or edit individual permissions. Se...
  7. Network Architecture: Application Manager

    This network architecture diagram includes Recast components, as well as internal and external connections, that are required to implement Application Manager. Installation Notes The Recast Management Server can be installed on the primary C...
  8. Install an Agent Gateway

    A single Agent Gateway is automatically deployed and authorized when you install Recast Management Server. You can also install additional Agent Gateways, to accommodate all of your Recast Agents. Each Agent Gateway must be installed on a different ...
  9. Application Manager User Roles

    In the Application Manager Portal, users can be granted role-based permissions.
  10. Pause a Deployment Process

    When you pause a deployment process, Application Manager temporarily stops importing new versions of the selected applications.