Popular Articles

  1. Configure Recast Management Server with a Web Proxy

    The Recast Management Server requires access to specific external domains  depending on  which Recast Software products are in use .  If you are using a web proxy on the Recast Management Server,  or on  the server run...
  2. Upgrade Pre-5.4 Versions of Right Click Tools

    If you are currently running Right Click Tools Version 5.4.2402.1403 or earlier and are planning an upgrade to Version 5.9.2502.2105 or later, you'll first need to complete an intermediary upgrade to Version 5.4.2403.901. To upgrade to v5.9.2502....
  3. LAPS Web Dashboard Trend

    The LAPS Web Dashboard Trend shows LAPS compliance over a certain period of time.
  4. Unable to Connect to the Remote Server

    Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server  error message in the Recast P...
  5. Recast Agent Not Available in Application Manager Catalog

    A new version of the Recast Agent application becomes available from the Application Manager software catalog when the Recast Management Server version is greater than that of the Recast Agent.  Troubleshooting Steps If the Recast Agent appli...
  6. Applications Missing from Enterprise Catalog

    You are licensed for Application Manager Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.
  7. Active Directory Cleanup Web Dashboard Trend

    The Active Directory Cleanup Web Dashboard Trend shows AD Cleanup over a certain period of time.
  8. Run Multi-Device Actions in Intune

    When Right Click Tools detects multiple devices on an Intune Admin Center page, it will attempt to open the Recast side panel and run available Recast actions from there—making it possible to multi-select devices and run an action against all of t...
  9. Right Click Tools Patching

    This network architecture diagram includes Recast components, as well as internal and external connections, that are required to implement Right Click Tools Patching. Installation Notes The Recast Management Server can be installed on the prim...
  10. Logs for Patching