Popular Articles

  1. SignalR Debug Logs

    When troubleshooting Right Click Tools actions, you may be asked to collect and provide SignalR debug logs. Before doing so, you'll have to enable SignalR debug logging for your Recast Management Server. To enable SignalR debug logging: 1. On the ...
  2. LAPS Web Dashboard Trend

    The LAPS Web Dashboard Trend shows LAPS compliance over a certain period of time.
  3. Upgrade Pre-5.4 Versions of Right Click Tools

    If you are currently running Right Click Tools Version 5.4.2402.1403 or earlier and are planning an upgrade to Version 5.9.2502.2105 or later, you'll first need to complete an intermediary upgrade to Version 5.4.2403.901. To upgrade to v5.9.2502....
  4. Unable to Connect to the Remote Server

    Problem Application installation media won't download and/or The application list is empty when attempting to choose applications for a deployment process and/or You see an Unable to connect to the remote server  error message in the Recast P...
  5. Run Multi-Device Actions in Intune

    When Right Click Tools detects multiple devices on an Intune Admin Center page, it will attempt to open the Recast side panel and run available Recast actions from there—making it possible to multi-select devices and run an action against all of t...
  6. Active Directory Cleanup Web Dashboard Trend

    The Active Directory Cleanup Web Dashboard Trend shows AD Cleanup over a certain period of time.
  7. Delete Device(s) From Azure (Intune/Entra)

    Use the Delete Device(s) From Azure (Intune) tool to remove a device from Intune.
  8. BitLocker Web Dashboard Trend

    The BitLocker Web Dashboard Trend shows BitLocker compliance over a certain period of time.
  9. Applications Missing from Enterprise Catalog

    You are licensed for Right Click Tools Patching Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.
  10. Recast Agent Not Available in Patching Catalog

    A new version of the Recast Agent application becomes available from the Right Click Tools Patching catalog when the Recast Management Server version is greater than that of the Recast Agent.  Troubleshooting Steps If the Recast Agent applicatio...