Popular Articles

  1. View Recast Agents

    The Recast Management Server Agents page shows all agents installed in your environment, as well as their software version and whether they are connected and/or authorized.
  2. Application List Greyed Out

    If you are selecting applications for a deployment process and the application list is greyed out, it's possible that the Application Manager license hasn't been uploaded to Recast Management Server.
  3. Service Connection Types

    You can add and manage connections to third-party services on the Service Connections page in your Recast Management Server. Service Connection Types ActiveDirectory: Needed for Right Click Tools web dashboards AzureActiveDirectory (Entra ...
  4. Remote Software Center Permissions

    Recast Software and Microsoft permissions required to use Remote Software Center.
  5. Application Packages Will Not Download

    When Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
  6. List of Mapped Drives by User

    This report returns a list of mapped drives for a selected user. From this report, you can drill through to Computer Mapped Drive Details . This report is useful for identifying which mapped drives a particular user can access. ...
  7. Access to the Path is Denied

    Problem The application installation media won't show up for the specified UNC path even though a deployment process is running and network requirements have been verified. You might see an Access to the path '\\UNC\PATH' is denied  error message ...
  8. Identify Devices Failing Client Validation

    A PowerShell script for identifying agent devices failing client validation against a Recast Management Server.
  9. BitLocker and TPM Status Dashboard

    With Endpoint Insights'  BitLocker and TPM Status  dashboard you can quickly see the number of computers that are completely protected. In addition, you can see how many computers either need BitLocker enabled or have a TPM issue. Here’s a breakdow...
  10. Recast Proxy Service Stopped

    Problem Application Manager was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down...   as the   last message in R...