Popular Articles

  1. Open Event Viewer

    Opening the Event Viewer for a device to lets you access information related to system events, which can be helpful when troubleshooting. This tool can be run on single devices and multi-selected devices. Required Permissions The user must be i...
  2. Content Distribution Monitor Dashboard Role Permissions

    You can assign users a RCT Content Distribution Monitor Dashboard  role on the RMS Permissions page. Click the Permissions  button to the right of the role to view or change individual permissions granted by the role. Content Distribution Mo...
  3. Integrations

  4. Discovery Sync Logs

    The Discovery Sync allows your Recast Management Server to gather and synchronize data from your third-party service connections .  When troubleshooting Discovery Sync issues, our Support Team may ask you to collect and send RMS debug logs. Befo...
  5. Recast Proxy Logs

    For Endpoint Insights, only the warranty collection service runs on the Recast Management Server. Should Recast Support ask you for Recast Proxy logs to assist with troubleshooting, here's where to find them and how to send them. Proxy Log Location...
  6. Run System Information in Intune

    When you run Right Click Tools using the browser extension in Intune, opening the System Information tool for a single device launches the Recast side panel in your browser. Prerequisites for running System Information in the Recast side panel ...
  7. Admin Notifications for Deployment Processes

    Using Application Manager's email templates, you can automatically notify specified recipients whenever a deployment process executes. For additional granularity, there is also an option to send a notification when an individual deployment within ...
  8. Admin Notifications for Deployments

    Using email templates, you can configure Application Manager to automatically notify specified recipients whenever a set of applications is deployed to a device collection/group. Similarly, there is also an option to send a notification when a ...
  9. Admin Notifications for Deployment Processes

    Using Application Manager's email templates, you can automatically notify specified recipients whenever a deployment process executes. For additional granularity, there is also an option to send a notification when an individual deployment within ...
  10. Run System Information in Configuration Manager

    When accessing the System Information tool via the Recast Console Extension in your ConfigMgr console, actions can be run on single and multi-selected devices, or with a similar tool designed for device collections . NOTE : When running System ...