Popular Articles

  1. Remote Software Center Role Permissions

    You can assign users a RCT Remote Software Center role on the RMS Permissions page. Click the Permissions  button to the right of the role to view or change individual permissions granted by the role. Remote Software Center Role Permission L...
  2. View Application Manager Administrator Permissions

    You can view the full set of permissions granted to users assigned an Administrator role for Application Manager. To view Application Manager admin role permissions: 1. On the RMS Permissions page, under Recast Roles, click Permissions  to th...
  3. Edit a Group Rule

    To edit a group rule: 1. On the Group Rules page, click the Edit icon to the left of a group rule. 2. In the side panel that opens, edit the Local Group , the Member  (Administrator, Temporary Administrator, Local Administrator), the V alidi...
  4. Audit Log

    The Audit Log lets you search and filter all actions run against a Recast Management Server, and view the results in list or chart form. The Audit Log is available in your Recast Management Server by navigating to Administration > Audit Log . ...
  5. Recast Agent Re-enrollment

    Automatic Agent Re-enrollment As of  Recast Software Version 5.9.2505 , an agent will automatically re-enroll with your Recast Management Server after it receives a number of 403 forbidden responses. Disable Automatic Agent Re-enrollme...
  6. Edit Client Settings

    To edit client settings for a target group: 1. On the Target Groups page, click the Settings icon (cogs) to the left of a target group. 2. In the Edit Client Settings panel that opens, edit General settings, Credential Provider settings, and/...
  7. Disable or Enable Devices in Active Directory

    Rather than deleting devices from Active Directory , you can instead choose to make them unavailable using the Disable Device(s) in Active Directory tool. This action will not cause the device to lose its trust relationship with AD, and Endpoi...
  8. Recast Agent Cleanup

    Beginning with Recast Software Version 5.9.2505 , inactive agents are removed automatically when the number of days of inactivity, meaning the number of days since the agent last connected to an agent gateway, is higher than the Max Inactive Age...
  9. EI Setup Logs

    Here's where to find Endpoint Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Endpoint Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast Softw...
  10. Application Manager Logs

    When troubleshooting Application Manager, you may be asked to provide logs to our Support Team. Here's where to find them, and how to send them to us. Application Manager Log Location: C:\ProgramData\Recast Software\Logs To send Application...