Updated Articles

  1. Logs for Application Manager

  2. Application Manager Logs

    When troubleshooting Application Manager, you may be asked to provide logs to our Support Team. Here's where to find them, and how to send them to us. Application Manager Log Location: C:\ProgramData\Recast Software\Logs To send Application...
  3. Audit Log

    The Audit Log lets you search and filter all actions run against a Recast Management Server, and view the results in list or chart form. The Audit Log is available in your Recast Management Server by navigating to Administration > Audit Log . ...
  4. Set LAPS Password Expiration

    The Set LAPS Password Expiration tool let you give an administrator a specific amount of time to set a new LAPS password. This tool doesn't allow the admin to view the current password or its expiration date.
  5. SQL Server Permission Errors

    If you experience SQL permission errors when attempting to load the Recast Management Server interface, use the following steps to recreate a deleted RMS database, remove the existing RecastManagementServer.MDF and RecastManagementServer_log.LDF files, and manually configure a new database user with the necessary permissions.
  6. Application Manager User Roles

    In the Application Manager Portal, users can be granted role-based permissions.
  7. Configure Target Group Members

    To add or edit Target Group members, click on the Target Group name. You can add members by selecting Add target , edit current members by selecting edit icon, or remove members by selecting Delete .  You can add devices to a Target Group based o...
  8. Edit Client Settings

    To edit client settings for a target group: 1. On the Target Groups page, click the Settings icon (cogs) to the left of a target group. 2. In the Edit Client Settings panel that opens, edit General settings, Credential Provider settings, and/...
  9. Cannot Generate SSPI Context

    When installing a Recast Proxy, there is occasionally a problem generating the Security Support Provider Interface (SSPI) context, which means that SSPI tries but fails to use Windows authentication to delegate client credentials to SQL Server. The...
  10. Delete a Group Rule

    To delete a group rule: On the Group Rules page, click the Delete icon to the left of a group rule and confirm the deletion.