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Steps for resolving HTTP Error 500.30 - ASP.NET Core app failed to start
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The RMS Support Tool is a PowerShell script that collects all Recast Management Server logs and various settings into one .zip file. This tool automatically uploads the file to the Recast Support team, making it easier to provide our Support team ...
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You can retrieve a local account password directly from your Configuration Manager console using the Privilege Manager console extension. You can also retrieve the password from the Recast Management Server interface. Once a password is retrieved,...
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You are licensed for Application Manager Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.
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A PowerShell script for identifying agent devices failing client validation against a Recast Management Server.
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If Right Click Tools shows as the Community Edition after applying an Enterprise license, there are likely multiple license files in C:\ProgramData\Recast Software\Licenses that are conflicting with one another.
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The 'RPC Server is unavailable' error means that Right Click Tools is having trouble connecting to Remote WMI to run the selected action.
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Steps to resolve an 'Access Denied' error message.
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For Endpoint Insights, only the warranty collection service runs on the Recast Management Server. Should Recast Support ask you for Recast Proxy logs to assist with troubleshooting, here's where to find them and how to send them. Proxy Log Location...
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A Recast Agent is used to collect inventory data for Endpoint Insights. There are two types of Recast Agent logs for EI: Client Installation and Client Operation . Should our Support Team ask you to send Recast Agent logs to assist with troub...