Popular Articles

  1. Right Click Tools Patching

    A network architecture diagram detailing Recast components, as well as internal and external connections, required to implement Right Click Tools Patching.
  2. Warranty Information Dashboard

    The Insights Warranty Information  page in your Recast Management Server offers visibility into current warranties for devices managed in Microsoft Intune. Prerequisites Right Click Tools Insights license Insights installed with Recast M...
  3. View Deployment Processes

    View information about all your Right Click Tools Patching deployment processes, including environment, applications, and status. From this page, you can add a new deployment process and pause or delete deployment processes.
  4. View or Edit User Role Permissions

    To view or edit the permissions associated with a Recast role: 1. Under Recast Roles , click Permissions to the right of the role. 2. In the Role Permissions window that opens, expand categories to view or edit individual permissions. ...
  5. Access to the Path is Denied

    Problem The application installation media won't show up for the specified UNC path even though a deployment process is running and network requirements have been verified. You might see an 'Access to the path '\\UNC\PATH' is denied'   error mess...
  6. Sync Intune App and Compliance Policy

    The Sync Intune App and Compliance Policy tool forces an update to the Intune policy on selected devices.
  7. Application List Greyed Out

    If you are selecting applications for a deployment process and the application list is greyed out, it's possible that the Application Manager license hasn't been uploaded to Recast Management Server.
  8. User Management Tools

    Change Password Email User Enable/Disable Account Security Groups Unlock Account User Devices User Status Messages Add Users to Collection(s) Remove Users from Collection(s) ...
  9. Reimport Applications

    You can reimport an application version without the need to wait until a new version is published in the Right Click Tools Patching catalog.
  10. Install an Agent Gateway

    A single Agent Gateway is automatically deployed and authorized when you install Recast Management Server. You can also install additional Agent Gateways, to accommodate all of your Recast Agents. Each Agent Gateway must be installed on a different ...