Popular Articles

  1. Reset Passwords

    If an administrator has allowed all randomly generated passwords to be regenerated then the Reset password tab is shown.
  2. Pause a Deployment Process

    When you pause a deployment process, Application Manager temporarily stops importing new versions of the selected applications.
  3. Computer Details Report Issues

    If the Computer Details report isn't functioning as expected, follow these instructions to confirm that the linked server exists and then change the Power BI Report Server (PBRS) or SQL Server Reporting Server (SSRS) that is linked by default.
  4. Application List Greyed Out

    If you are selecting applications for a deployment process and the application list is greyed out, it's possible that the Application Manager license hasn't been uploaded to Recast Management Server.
  5. Application Packages Will Not Download

    When Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
  6. View Recast Agents

    The Recast Management Server Agents page shows all agents installed in your environment, as well as their software version and whether they are connected and/or authorized.
  7. Reimport Applications

    You can reimport an application version without the need to wait until a new version is published in the Application Manager catalog.
  8. Assign an Endpoint Insights Administrator Role

    You can grant users or user groups Recast permissions by assigning them a specific role, such as an Administrator role. Your Recast software must be connected to Recast Management Server to set up role-based permissions. ...
  9. Access to the Path is Denied

    Problem The application installation media won't show up for the specified UNC path even though a deployment process is running and network requirements have been verified. You might see an Access to the path '\\UNC\PATH' is denied  error message ...
  10. Route Types

    Defines the types of routes available in Recast Management Server.