Popular Articles

81. Right Click Tools Patching

    Last Updated: 10/21/2025 in Recast Management Server General Information Network Architecture Diagrams
    This network architecture diagram includes Recast components, as well as internal and external connections, that are required to implement Right Click Tools Patching. Installation Notes The Recast Management Server can be installed on the prim...

82. Logs for Patching

    Last Updated: 08/18/2025 in Patching Troubleshooting

83. View Deployment Processes

    Last Updated: 09/23/2025 in Patching Deployment Processes
    The Patching Deployment Processes page displays information about all your deployment processes. From this page, you can add a new deployment process and pause or delete deployment processes. Deployment process information: Environment : D...

84. View and Search the Application Catalog in Configuration Manager

    Last Updated: 10/16/2025 in Patching Applications
    Use the Catalog Search feature in your Configuration Manager console to explore the 4000+ applications in the catalog or to quickly check that a specific application is available to deploy and/or update with RCT Patching.

85. View or Edit User Role Permissions

    Last Updated: 03/27/2025 in Recast Management Server Administration Permissions
    To view or edit the permissions associated with a Recast role: 1. Under Recast Roles , click Permissions to the right of the role. 2. In the Role Permissions window that opens, expand categories to view or edit individual permissions. Se...

86. Install an Agent Gateway

    Last Updated: 03/28/2025 in Recast Management Server Administration Recast Agent Gateways
    A single Agent Gateway is automatically deployed and authorized when you install Recast Management Server. You can also install additional Agent Gateways, to accommodate all of your Recast Agents. Each Agent Gateway must be installed on a different ...

87. Application List Greyed Out

    Last Updated: 08/18/2025 in Patching Troubleshooting Common Patching Issues & Errors
    If you are selecting applications for a deployment process and the application list is greyed out, it's possible that the Application Manager license hasn't been uploaded to Recast Management Server.

88. Access to the Path is Denied

    Last Updated: 08/18/2025 in Patching Troubleshooting Common Patching Issues & Errors
    Problem The application installation media won't show up for the specified UNC path even though a deployment process is running and network requirements have been verified. You might see an 'Access to the path '\\UNC\PATH' is denied'   error mess...

89. View the Warranty Information Dashboard

    Last Updated: 10/15/2025 in Insights Web Dashboards
    The Insights Warranty Information  page in your Recast Management Server offers visibility into current warranties for devices managed in Microsoft Intune. Prerequisites Right Click Tools Insights license Insights installed with Recast M...

90. Authorize a Recast Agent

    Last Updated: 04/14/2025 in Recast Management Server Administration Recast Agents
    Installed agents must be authorized before they can be used to run actions.

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