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If your Recast Management Server is using a self-signed certificate, you must import the certificate into the Trusted Root Certificate Authorities Store on all devices that will have Agents. For instructions on importing a certificate to a local m...
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To edit a group rule: 1. On the Group Rules page, click the Edit icon to the left of a group rule. 2. In the side panel that opens, edit the Local Group , the Member (Administrator, Temporary Administrator, Local Administrator), the V alidi...
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The Audit Log lets you search and filter all actions run against a Recast Management Server, and view the results in list or chart form. The Audit Log is available in your Recast Management Server by navigating to Administration > Audit Log . ...
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When troubleshooting Application Manager, you may be asked to provide logs to our Support Team. Here's where to find them, and how to send them to us. Application Manager Log Location: C:\ProgramData\Recast Software\Logs To send Application...
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Here's where to find Endpoint Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Endpoint Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast Softw...
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For Endpoint Insights, only the warranty collection service runs on the Recast Management Server. Should Recast Support ask you for Recast Proxy logs to assist with troubleshooting, here's where to find them and how to send them. Proxy Log Location...
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Your Recast Management Server can be configured with one or more Agent Gateways. During Recast Management Server installation, a single Agent Gateway is installed automatically on the same server as RMS. Adding standalone Agent Gateways to your arch...
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The Discovery Sync allows your Recast Management Server to gather and synchronize data from your third-party service connections . When troubleshooting Discovery Sync issues, our Support Team may ask you to collect and send RMS debug logs. Befo...
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The Right Click Tools browser extension works with both the Enterprise and Community Editions of Right Click Tools. This installation workflow is intended to guide Enterprise customers adding browser extension functionality to an existing im...