Firewall Requirements

ICMP Echo is required by many Right Click Tools to detect if a computer is turned on. Since many of the tools use methods that are slow to timeout when a computer is turned off, Right Click Tools sends a ping packet to the computer and skips the device if no reply is received. With Right Click Tools Enterprise, there is an option to disable this feature in the server's Global Settings. 

NOTE: ICMP Echo is an optional component for Right Click Tools Enterprise, whereas Remote Registry and Remote WMI are required for many of the tools to work.

Creating a Firewall Rule for ICMP Echo

By default, ICMP Echo is not allowed through the Windows firewall. This can easily be enabled with Group Policy.

To create a new firewall rule:

1. Open the Group Policy Management Console and create a new Group Policy Object.

2. Navigate to Computer Configuration > Policies > Security Settings > Windows Firewall with Advanced Security > Windows Firewall with Advanced Security

3. Right-click on Inbound Rules and choose New Rule

4. On the Rule Type page, choose to create a Custom rule and click Next.

5. On the Program page, choose All programs and click Next.

6. On the Protocols and Ports page, choose a Protocol type of ICMPv4. Click Customize.

On the Protocols and Ports page, choose a Protocol type of ICMPv4. Click Customize.

7. On the Customize ICMP Settings page, select Specific ICMP types and Echo Request. Click OK and then Next on the Protocols and Ports page.

Select Specific ICMP types and Echo Request

8. On the Scope page, choose Any IP address for both the local and remote IP addresses. Click Next.

9. On the Action page, choose Allow the connection. Click Next.

10. On the Profile page, choose the firewall profiles to which the rule will apply. At a minimum, select the Domain level. Click Next.

Choose the firewall profiles to which the rule will apply

11. Give the new firewall rule a descriptive name and click Finish to exit the New Inbound Rule Wizard.


The Remote Registry service is used by many Right Click Tools to pull information about a particular device. To enable Remote Registry, you'll need to start the service and create a new rule to allow it through the firewall.

NOTE: When configuring your clients to work with Right Click Tools Enterprise, Remote WMI must also be enabled. ICMP Echo can optionally be enabled to speed up actions for computers that are offline.

Starting the Remote Registry Service

To start the service:

1. Open the Group Policy Management Console and create a new Group Policy Object.

2. Edit the new Group Policy Object and go to Computer Configuration > Preferences > Control Panel Settings > Services.

3. Create a new service.

4. Change the Startup type to Automatic

5. In the Service name field, browse to Remote Registry.

RR

6. Under Service action, select Start service. Click OK.

RR

7. Close the Group Policy Management Editor.

Creating a Firewall Rule for Remote Registry

By default, Remote Registry is not allowed through the Windows firewall. This can easily be enabled with Group Policy.

To create a new firewall rule:

1. Create or edit an existing Group Policy Object. 

2. Navigate to Computer Configuration > Policies - Security Settings > Windows Firewall with Advanced Security > Windows Firewall with Advanced Security.

3. Right-click on Inbound Rules and choose New Rule

4. In the New Inbound Rule Wizard, choose Port.

5. On the Protocols and Ports page, choose TCP and Specific Local Ports. Enter 445 as the local port. RR

6. On the Action page, choose Allow the connection.

7. On the Profile page, choose the firewall profiles to which the rule will apply. You should select at least the Domain level.

 8. Give the new firewall rule a descriptive name and click Finish to exit the New Inbound Rule Wizard.

Many Right Click Tool use Remote Windows Management Instrumentation (WMI) to gather information and perform Configuration Manager client actions on devices.

NOTE: When configuring your clients to work with Right Click Tools Enterprise, Remote Registry must also be enabled. ICMP Echo can optionally be enabled to speed up actions for computers that are offline.

Creating a Firewall Rule for Remote WMI

WMI is not allowed through the Windows firewall by default, but can be easily enabled with Group Policy. 

To create a new firewall rule:

1. Open the Group Policy Management Console and create a new Group Policy Object .

2. Navigate to Computer Configuration > Policies > Security Settings > Windows Firewall with Advanced Security > Windows Firewall with Advanced Security

3. Right-click on Inbound Rules and choose New Rule

4. On the Rule Type page, choose to create a Predefined rule.

5. Select Windows Management Instrumentation (WMI) from the drop-down menu and click Next.Select Windows Management Instrumentation (WMI)

6. On the Predefined Rules page, click Next.

7. On the Action page, choose Allow the connection. 

8. Click Finish to exit the New Inbound Rule Wizard.