Scheduled Task Missing or Corrupted

Problem: Application Manage doesn't download new application versions and you receive the following error message when you click Start download:

Error when starting scheduled task. The system cannot find the file specified.

Potential Cause: The issue might be caused by a missing or corrupted "Recast Software Application Manager - download" scheduled task.

Troubleshooting Steps

If the scheduled task is missing:

1. Create the missing scheduled task with the following command:
   schtasks /Create /TR "'C:\ProgramData\Recast Software\Application Manager\PackageDownloader\DownloadSoftwares.cmd'" /RU system /SC DAILY /RI 30 /DU 24:00 /TN "Recast Software Application Manager - download"
2. If you receive error message stating there is already a task with a same name, and you cannot replace it, proceed to the next troubleshooting steps.

If the scheduled task is corrupted:

You might not have all of the following files and registry keys in place, but remove the ones you do find.

1. Remove the Recast Software Application Manager - download file located at C:\Windows\System32\Tasks\.
2. Remove the following registry key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Recast Software Application Manager - download
3. Go to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks registry key. Find a key with a Path and URI value of \Recast Software Application Manager - download and remove the key.
4. Restart the server.
5. Re-create the scheduled task with the following command:
   schtasks /Create /TR "'C:\ProgramData\Recast Software\Application Manager\PackageDownloader\DownloadSoftwares.cmd'" /RU system /SC DAILY /RI 30 /DU 24:00 /TN "Recast Software Application Manager - download"
6. Start Application Manager for MECM and try downloading new application versions again.