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Problem Application Manager was working previously but has stopped downloading new updates even though a deployment process is running and requirements have been verified. You might see Application is shutting down... as the last message in R...
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If you are selecting applications for a deployment process and the application list is greyed out, it's possible that the Application Manager license hasn't been uploaded to Recast Management Server.
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When troubleshooting Application Manager, you may be asked to provide logs to our Support Team. Here's where to find them, and how to send them to us. Application Manager Log Location: C:\ProgramData\Recast Software\Logs To send Application...
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The Audit Log lets you search and filter all actions run against a Recast Management Server, and view the results in list or chart form. The Audit Log is available in your Recast Management Server by navigating to Administration > Audit Log . ...
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If you experience SQL permission errors when attempting to load the Recast Management Server interface, use the following steps to recreate a deleted RMS database, remove the existing RecastManagementServer.MDF and RecastManagementServer_log.LDF files, and manually configure a new database user with the necessary permissions.
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In the Application Manager Portal, users can be granted role-based permissions.
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To add or edit Target Group members, click on the Target Group name. You can add members by selecting Add target , edit current members by selecting edit icon, or remove members by selecting Delete . You can add devices to a Target Group based o...
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To edit client settings for a target group: 1. On the Target Groups page, click the Settings icon (cogs) to the left of a target group. 2. In the Edit Client Settings panel that opens, edit General settings, Credential Provider settings, and/...
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When installing a Recast Proxy, there is occasionally a problem generating the Security Support Provider Interface (SSPI) context, which means that SSPI tries but fails to use Windows authentication to delegate client credentials to SQL Server. The...