Before starting the multi-product implementation workflow, ensure that your system meets the following hardware, software, network, and certificate requirements for Recast Management Server, Right Click Tools, Application Manager, and Endpoint Insights.
Hardware Requirements
The Recast Management Server hardware requirements listed in this document are meant to guide the setup of a simple Recast environment for all Recast Software products that connect to Recast Management Server.
These guidelines assume that all default settings are used, that the server has Internet access, and that your environment includes fewer than 20K Agents. For larger or more complex environments, refer to the comprehensive list of RMS System Requirements.
Physical or virtual server sized as follows:
- 8-core CPU
- 28 GB RAM
- 512 GB of Disk Space on the C: drive
Software Requirements
| Recast Management Server | Supported version of Microsoft Windows Server (Windows Server 2022 recommended)
Microsoft .NET Framework Version 4.6.2 Supported version of Microsoft SQL Server Standard (SQL Server Standard 2022 recommended) |
| Right Click Tools Console Extension | Supported version of Microsoft Configuration Manager
Supported version of Windows 10 or later |
| Application Manager | Supported version of Microsoft Configuration Manager |
| Endpoint Insights | Supported version of SQL Server Reporting Services
Power BI Report Server September 2022 version or later |
Network Requirements
Inbound Network Traffic
The default network port for inbound network traffic to the Recast Management Server is TCP/444.
External Domains
Recast Management Server requires outbound access to the following external domains.
| Recast license activation | https://activation.recastsoftware.com |
| Endpoint Insights warranty information collection | One-way from RMS to the API at https://warranty.recastsoftware.com (TCP/443) |
| Application Manager Enterprise | https://amprod02.recastsoftware.com (TCP/443) - to access the application catalog https://amprodpub02.recastsoftware.com (TCP/443) - to download application media and icons |
| Application Manager Standard | https://amprod01.recastsoftware.com (TCP/443) - to access the application catalog
https://amprodpub01.recastsoftware.com (TCP/443) - to download application media and icons |
Certificate Requirements
Recast Software strongly recommends using public certificates or Active Directory certificates (AD CS).
The certificate's subject name (or a subject alternative name) should match the server name in the URL to which Right Click Tools and/or Recast Proxies are pointed.